Phil Bayles on claims and loss notification
For more than 320 years Aviva has been there for our customers when the unexpected happens – we want to help our customers face difficult circumstances when they need to make a claim. So, we caught up with Phil Bayles, to talk about how we can all improve this service for our customers.
When it comes to commercial and personal lines motor claims, the sooner we know about a claim, the sooner we can get everything needed in motion to get them back to normal as quickly as possible.
Watch our video, where Phil Bayles explains why telling us about a claim straight away is so important, how you can improve your loss notification procedures and how it can fight against fraudulent and spurious claims.
If you have any questions about claims or loss notification, please contact your Aviva sales manager or get in touch with one our claims relationship managers;
Andrew O’Malley
07800 691 930
Vanessa Millar
07384 804 563
Kim Owen
07800 690 288
Lilian Baxter
07966 610 248
Victoria Keating
07966 610 014
Liz Johnston
07800 690 405
Dave Saunders
07800 691 665
Global Corporate and Specialty
Stuart Murray
07800 694 788
Shaun Lemmon
07800 690 004