Unfortunately Aviva Lifetime Mortgage account policy information is temorarily unavailable in MyClients. There is no impact to the other digital services available for Equity Release.

If you need Equity Release policy information during the system outage, please send an email to: Ercicdirect@aviva.com

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Please call us to find your account number.

Please call our team on 0800 056 4607, who will be able to help. Our opening hours are Monday to Friday, 08:30am - 5:30pm.