Welcome to our health adviser website
Developed with advisers, for advisers
Please be aware due to system maintenance all internal and external Aviva Health systems will be unavailable from Saturday 3rd September at 2am until Monday 5th September at 9am. Our claims line will be open during this time however will be operating in a limited capacity. Our customer management team phone lines will be closed and we will message on the phone line in the build up to this outage. We apologise for any inconvenience caused.
Health updates
Pregnancy, residency and menopause changes
We regularly review our private healthcare products, complementary wellbeing services and claims approach to look for better ways to support you and your clients
BacktoBetterDigital – Innovative care for musculoskeletal (MSK) conditions for your large corporate clients
Expert care and advice at client’s fingertips…
FCA Pricing Practices
An update on our approach to the FCA Pricing Practices legislation and the actions we're taking
We’re making Solutions quotes simpler
We’re trimming down our application process for schemes of 10 or more members to our Solutions health insurance policy.
Medios 2022 product and rate review
Notice to Agents. Medios product and rate review. At Aviva we are constantly reviewing our products to ensure they continue to meet your clients’ needs and remain competitive.
Important underwriting changes for Healthier Solutions switch policies
We’ve made some changes to our underwriting philosophy for those switching to Healthier Solutions, our private medical insurance (PMI) for individuals and their families.
The COVID-19 Pandemic
The pandemic affected how your clients could use their PMI policies. We're making COVID-19 Pledge payments to UK customers. Follow the links below for our FAQs or speak to your usual Aviva contact for more information.
Solutions health insurance (1 -249 employees)
Optimum health insurance (250+ employees)
Our products
We’ve put all our product information in one place to help you offer your clients the solutions that are best for them.
Personal
From full private medical insurance, to a helping hand with early diagnosis, you'll find something for your individual clients here.
Company
PMI for companies is so much more than simply paying for treatments. We have strategies to help employees back to health, so they can get on with their lives sooner.
Resources
Take a look at our wide range of resources to help you do business and serve your clients.
Hospital List
Use our hospital checker to find hospital facilities near to your clients’ homes and businesses
Clinical information
Our clinical expertise and how you can use it to highlight the benefits of PMI, cancer cover and clinical case management
News and insight
The latest healthcare news – plus our experts’ take on what’s happening in the industry
Working with us
Here we’ve brought together everything you need to know about working with us.
