Cancer. It’s personal.
So, we take it personally.
It’s not just about diagnosis and treatment, but also about being there when customers need us.
At Aviva, we offer end-to-end support if they are facing cancer.
How confident do you feel talking about the ways your clients are supported through cancer?
They want to know they will be looked after if they ever face a potential cancer diagnosis. And they look to you for options that offer clarity, reassurance and a well-structured cancer journey.
Our extensive cancer care
Our comprehensive cancer care package supports customers at every stage of their journey, providing GP‑led clinical triage, guidance throughout treatment and the claims process, as well as emotional and practical support.
We hold weekly medical panels evaluating experimental and unproven treatments and with Aviva you will receive these benefits:
- 24/7 Digital GP access for early reassurance, fast referrals, clarity and next steps*
- Dedicated cancer claims team providing empathy and expertise
- Ongoing emotional and mental health support
- Practical guidance on work, finances and recovery
Cancer affects their confidence, their family, their work, their future – and we’re here to support them every step of the way.
It’s about case management, the personal touch, being there when they need us. And it’s about keeping things clear and simple.
*This is a non-contractual benefit that Aviva can change or withdraw at any time
Looking to support your clients further?
We've created a cancer pathway leaflet which enhances how you explain our cancer proposition. It's designed to help you confidently outline each step of the journey and provide clients with additional reassurance if they need it.
Read the leaflet here.
See how we’re supporting Karin with her Cancer journey
Karin was diagnosed with ovarian cancer in 2023. We sat down with her to learn more about her story. Find out more about Karin’s story here.
“The way Aviva supported me during my diagnosis and ongoing treatment is worth an awful lot. Every person I spoke to was just so nice. They were like friends that you hadn’t spoken to in a long time, and that was something I found so incredible. They wished me well and they meant it.”
Karin, now 79, had enjoyed a lifetime of good health before her ovarian cancer diagnosis in 2023. As an Aviva customer, she welcomed us into her lovely home, where she shared her story with openness and courage. She talked us through the moment everything changed, the treatment journey that followed, and how life feels for her now.
If you want to share Karin’s Story with your clients when you’re talking about how our cancer cover helps in practice, please use this video link.
Take a look at our cancer pages to learn more.
For Healthier Solutions and Solutions schemes click here.
For Optimum schemes click here.
If you have any questions please contact your usual Account Manager.