Our cancer pledge - for Individual and SME Clients

We understand the importance of providing extensive cover and support at every stage of cancer treatment.

Our cancer pledge means we’ll cover the cancer treatment and palliative care our customers need, as recommended by their specialist. We want to make things as comfortable as possible following their cancer treatment, so we’ll provide extensive cover for aftercare, including consultations with a dietician, as well as money towards prostheses and a wig.

Using Aviva's health expertise

Everyone who makes a cancer claim is looked after with understanding, patience and empathy by our dedicated cancer claims team, from the point of diagnosis right through to the completion of their treatment. This way, we can reduce the burden of administration by getting to know the case details inside out. Members can then concentrate on what’s most important: the right treatment and hopefully the road to recovery.

With training from our in-house clinical team, independent medical advisors and regular industry updates, the team have an in-depth understanding of what it means to be living with cancer - offering so much more than just paying medical bills.

As well as making sure the hospitals and specialists recognised by Aviva offer good practice standards to our customers, this in-house health expertise is used to ensure our products and propositions reflect up to date, evidence-based clinical practice

Aviva is committed to providing the best possible support to customers throughout their claim.