Commercial claims webinar: Why early notification matters

We’re pleased to invite you to our upcoming claims webinar. This session will explore why first notification of loss (FNOL) plays such a critical role in setting claims up for success, and how our commercial claims proposition supports this from day one of the claims journey.

Our experts will explore why getting FNOL right makes a real difference to customer outcomes. We’ll look at how the quality and speed of FNOL supports better decision‑making early in the claims journey, so claims can be routed to the right expert, first time.

Webinar details

• Date: 7 May 2026
• Time: 11:00
• Duration: 60 minutes
• Host: Victor Sachikonye, Commercial Motor Claims Leader
• Speakers: James Tribe, Motor Demand & Performance Lead; Marie-Claire Morrison, Commercial Property Operations Lead

Using examples from both commercial motor and property claims, our experts will highlight some of the common challenges we see today, how these can be overcome, and explore our specialist capability that helps put claims on the right path from day one.

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