Aviva Future Leader Programme

Backing your ambitions - all the way to the top

The Aviva Future Leader programme is designed for independent brokers - just like you - who believe they have the potential to become the broker principals of the future. The programme combines Aviva trainers with programme partners, guest speakers and industry mentors to provide a varied and stimulating learning environment.

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Aviva Future Leader Programme

You can learn more about the programme by watching these short videos featuring some of our delegates, mentors, trainers and programme sponsors.

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By your side - all the way to the top


The Aviva Future Leader Programme is a practical and business-focused learning programme aimed at select individuals from key regional brokers who have the potential to be the principals of the future. 

Our Learning & Development team, in conjunction with programme partners including Andrew Scott Business Consultancy, specialise in delivering market-leading learning solutions for you and your business. 

With their detailed understanding of the insurance market and by working with both experts and regional broker businesses, they have identified the key knowledge and skills needed to run a regional broker business. 

Together we’ve created the Aviva Future Leader Programme with a variety of topics designed to reflect those key areas – from work essentials such as financial planning, HR and legal through to strategic development and business optimisation, we’re committed to giving the next generation of broker leaders the support to succeed. 

The Aviva Future Leader Programme is designed to:

  • cultivate a solid understanding of the key challenges faced by regional brokers and share skills and support to overcome the challenges of today’s landscape 
  • develop candidates’ skills and behaviours, enabling them to more effectively lead their people and their businesses 
  • expand candidates’ ability and confidence to manage key strategic relationships inside and outside the boardroom 
  • strengthen the regional broker community by supporting future leaders and their businesses to grow and develop
  • create the next group of future leaders within the industry 
  • be the ultimate investment in you and your business

But it takes equal commitment from the brokers involved. It takes a partnership. It takes Aviva.

Meet the team

Our sponsors

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Gareth Hemming - Chief Distribution Officer

Gareth has been with Aviva for over 31 years and in that time has undertaken various technical and trading roles in the broker channel.

He was appointed as Managing Director for Aviva’s SME business in 2014 before moving to the role of Managing Director of Personal Lines in 2019, which entailed managing premium of over £2bn and a team of over 800 people based across the UK. In April 2021 Gareth was appointed as Chief Distribution Officer with responsibility for sales and distribution across Aviva’s Broker & GI Partner and Bancassurance relationships.

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Karen Jackman - Director of Regional Brokers

Karen gained an Accountancy ACII at university and an MBA via the Open University. She’s had a wide variety of accountancy roles, as well as working directly with customers, brokers and partners.

In the past 9 years Karen has worked in the broker business, leading and implementing the end-to-end solution for our regional brokers.

Learning and Development delivery

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John Nutter - Aviva Learning and Development Manager

John joined Aviva in 1995 as a mortgage indemnity claims handler. Over the last 22 years he’s held a variety of roles and in the last 13 years, he’s worked with Brokers as a CIPD-qualified learning and development manager, providing tangible results for Aviva and our customers.

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Dan Wall - Aviva Learning and Development Consultant

Dan joined Aviva in 2001 as a sales executive. After spending some time as a sales coach, he developed a passion for training. He’s a CIPD-qualified learning and development consultant, specialising in business optimisation, and learning-and-development solutions designed to enhance and grow business for Aviva and our brokers.

Programme partner

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Andrew Scott - Andrew Scott Business Consultancy Ltd

Andrew started his own business, Aston Scott, in 1993. Organic growth and development were vital to the business’s early success, and Andrew gained a reputation for building successful development teams. He also designed his own in-house new-business-development training modules.

He believes that energy and enthusiasm are essential, but having some real knowledge and experience behind you, in the form of a mentor, will make your path so much easier.

Meet the mentors

Away from the face-to-face learning sessions, the programme includes specific projects and goals for delegates to focus on. That’s where our industry mentors come in, with some of the industry’s top names committed to helping delegates feel ready for any boardroom. Here’s who we have on the team:

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Alex Alway

UKGI Group

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Ashwin Mistry OBE


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Ian Donaldson


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Paul Chainey

Specialist Risk Group (SRG)

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Polly Staveley

 TL Dallas

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Rob Worrell

Ardonagh Group

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Ryan Brown

PIB Group

Meet the delegates

Our delegates are individuals from independent brokers who have been earmarked to be (or have the potential to be) the broker principals of the future.

Our 2022 Delegates

Our 2020 Delegates

Our 2019 Delegates

Our 2018 Delegates


Course content

The programme covers everything you need to know to run a successful insurance business, with topics including:

  • people leadership
  • presentation and pitching skills 
  • relationship management 
  • regulation and compliance
  • business planning and strategic development 
  • HR and wellbeing
  • innovation and change
  • financial planning. 
  • marketing and sales management 

Bi-monthly workshops run over two days in venues across the UK alongside external learning tasks. When possible, we make the most of industry events such as the BIBA conference and exhibition, supporting candidates to build a network of contacts.


The Aviva Future Leader Programme runs annually every January for a period of two years. 

Applications for the following year course can be submitted between July and September. You can submit an application yourself or an application can be proposed by a business for an employee.

To ensure each candidate gets the support they need, our yearly selection process is limited to 20 places per cohort. We are committed to supporting our key broker relationships and aligning with businesses that share our values. 

We’re looking for applicants:

  • with a progression plan and business support 

You or your sponsored applicant should have recently starting leading a business or be a senior leader and earmarked to lead the business in the next five years. You will also need the support of your current employer as the programme will include time away from the office and project work to complete. 

  • who can commit to the programme dates 

The programme and any accommodation required during events is funded by Aviva. In return, we ask candidates to invest their time in the programme by committing to all of the dates for the full two-year programme which are detailed later in this guide.

  • primarily from regional brokers 

As part of our commitment to supporting regional brokers, we are most interested in recruiting candidates from these businesses. We will consider candidates from other business models, but places are strictly limited. 

  • with a strong relationship with Aviva 

We are committed to supporting our key broker relationships and aligning with businesses that share our values


You can find out more about the application process and course dates in the application guide.

If you’d like to apply, you can register your interest here.

Bitesize learning

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Bitesize Module 1

You as a future leader

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Bitesize Module 2

Key challenges of running a broker

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Bitesize Module 3

360 Relationship management

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Bitesize Module 4

Standing out from the crowd