Aviva Future Leader Programme

The ultimate investment in you

From analysing the health of the business accounts through to effectively managing the talent in your business, we’re committed to being by your side all the way to the top.

The Aviva Future Leader programme is designed for independent brokers - just like you - who believe they have the potential to become the broker principals of the future. The programme combines Aviva trainers with programme partners, guest speakers and industry mentors to provide a varied and stimulating learning environment.

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Aviva Future Leader Programme

You can learn more about the programme by watching these short videos featuring some of our delegates, mentors, trainers and programme sponsors.

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By your side - all the way to the top


The Aviva Future Leader programme is a practical and business focussed learning programme aimed at select individuals from key independent brokers who have the potential to be the principals of the future.

Our learning and development team, in conjunction with programme partner Andrew Scott Business Consultancy, specialise in delivering learning solutions for you and your business.

With their detailed understanding of the insurance market and by working with both experts and independent broker businesses, they have identified the key skills needed to successfully run a broker business.

We’ve created the Aviva Future Leader programme with a variety of topics designed to reflect those key areas. The programme covers the essential knowledge and skills required to run an independent broker business. From work essentials such as Financial Planning, HR and Legal through to Strategic Development and Business Optimisation.

The Programme is designed to:

  • Cultivate a solid understanding of the key challenges faced by independent brokers
  • Develop skills and behaviours of delegates enabling them to create and grow effective teams & businesses
  • Expand knowledge of managing key strategic relationships inside and outside the boardroom
  • Strengthen the independent broker community by supporting delegates and their businesses to grow and develop
  • Create the next group of future leaders within the industry

The Future Leader Programme is designed to be the ultimate investment in you and your business.

Meet the team

Our sponsors

Gareth Hemming - Chief Distribution Officer

Gareth has been with Aviva for over 31 years and in that time has undertaken various technical and trading roles in the broker channel.

He was appointed as Managing Director for Aviva’s SME business in 2014 before moving to the role of Managing Director of Personal Lines in 2019, which entailed managing premium of over £2bn and a team of over 800 people based across the UK. In April 2021 Gareth was appointed as Chief Distribution Officer with responsibility for sales and distribution across Aviva’s Broker & GI Partner and Bancassurance relationships.

Karen Jackman - Director of Regional Brokers

Karen gained an Accountancy ACII at university, and an MBA via the Open University. She’s had a wide variety of accountancy roles, as well as working directly with customers, brokers and partners.

In the past 9 years Karen has worked in the broker business, leading and implementing the end-to-end solution for our regional brokers.

Learning and Development delivery

John Nutter - Aviva Learning and Development Manager

John joined Aviva in 1995 as a mortgage indemnity claims handler. Over the last 22 years he’s held a variety of roles and, in the last 13 years, he’s worked with Brokers as a CIPD-qualified learning and development manager, providing tangible results for Aviva and our customers.

Dan Wall - Aviva Learning and Development Consultant

Dan joined Aviva in 2001 as a sales executive. After spending some time as a sales coach, he developed a passion for training. He’s a CIPD-qualified learning and development consultant, specialising in business optimisation, and learning-and-development solutions designed to enhance and grow business for Aviva and our brokers.

Programme partner

Andrew Scott - Andrew Scott Business Consultancy Ltd

Andrew started his own business, Aston Scott, in 1993. Organic growth and development were vital to the business’s early success, and Andrew gained a reputation for building successful development teams. He also designed his own in-house new-business-development training modules.

He believes that energy and enthusiasm are essential, but having some real knowledge and experience behind you, in the form of a mentor, will make your path so much easier.

Meet the mentors

Away from the face-to-face learning sessions, the programme includes specific projects and goals for delegates to focus on. That’s where our industry mentors come in, with some of the industry’s top names committed to helping delegates feel ready for any boardroom. Here’s who we have on the team:

Alex Alway


Ashwin Mistry OBE


Ian Donaldson


Paul Chainey

Miles Smith

Polly Staveley

 TL Dallas

Rob Worrell

Ardonagh Group

Ryan Brown

PIB Group

Meet the delegates

Our delegates are individuals from independent brokers who have been earmarked to be (or have the potential to be) the broker principals of the future.

2018 Delegate Map

2018 Delegate Profile

2019 Delegate Map

2019 Delegate Profile

2020 Delegate Map

2020 Delegate Profile

Course content

Some of the industry's best names are committed to helping our delegates feel boardroom ready and the course covers everything you need to know to run a successful insurance business.

Bi-monthly workshops are run over two days and alongside the workshops there are also external learning tasks that the delegates work on as part of being on the programme.

The twelve workshops are run in venues all around the U.K. We make the most of industry events when possible (including BIBA) and visit some of our Aviva locations such as The Digital Garage in London.

The Aviva Future Leader programme is not only a chance for delegates to learn new things and develop their skills, but also to build a network of contacts, with like-minded individuals, from brokers across the UK.

Topics include:

  • You as a Broker Leader
  • Regulation & Compliance
  • Strategic Development
  • Business Planning
  • Financial Planning/Acumen
  • HR, Legal
  • Business Optimisation/Systems Thinking
  • Thought Leadership
  • People Leadership
  • Relationship Management
  • Sales Management


The Aviva Future Leader Programme runs annually every January for a period of two years. It is designed for individuals from independent brokers who have been earmarked to lead the business in the next 5 to 10 years. It prepares you to step up within the boardroom.

To ensure each delegate gets the support they need, our yearly selection process is limited to 20 places per cohort. We are committed to supporting our key broker relationships and aligning with businesses that share our values.

Applications for the following year course can be submitted between July and September. You can submit an application yourself or an application can be proposed by a business for an employee.

If you’d like to apply, you can register your interest here.

Bitesize learning

Bitesize Module 1

You as a future leader

Bitesize Module 2

Key challenges of running a broker

Bitesize Module 3

360 Relationship management

Bitesize Module 4

Standing out from the crowd