Aviva Businesslaw

Running a business comes with a range of challenges for all of your commercial clients, especially in the current climate - balancing short-term and long-term priorities, keeping up with ever-evolving regulation and legislation, looking after staff and managing cash-flow, to name a few.


When it comes to legal questions, it can be difficult for businesses to know where to turn to for reliable professional advice and support, whatever their size or sector. Not only is it costly, but with all the paperwork that comes with addressing legal issues, it can start to take up crucial time not spent on running their business.


Aviva Businesslaw is here to help.

Support for your commercial clients, at no additional cost

Your existing Aviva Commercial policyholders benefit from access to Aviva Businesslaw to support them with these challenges. This service (provided by DAS Businesslaw and powered by Farillio) is built specifically to help businesses manage a range of business and legal issues.


It’s designed to be a continuous reference point for information and help, including access to a legal and tax helpline. It’s available 24 hours a day, 365 days a year (England and Wales only; advice in other jurisdictions is available 9am-5pm Monday-Friday, excluding bank holidays).

Take a look at the Aviva Businesslaw video

For more information on the support available to your clients.

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What does the online portal provide?

What does the online portal provide?

Aviva Businesslaw contains a range of regularly updated business and legal guides, document builders, interactive checklists and videos that can help your clients with the day-to-day running of their business, as well as helping them to manage their exposure to legal risk.


The document builders can help them quickly create documents such as HR policies, T&C documentation, privacy statements, copyright and trademark licences, data protection policies, employee contracts, and debt recovery letters. It also includes a number of Covid-19 guides, templates and documents to help their business.


In addition, Aviva Businesslaw contains hundreds of regularly updated expert guides and videos on topics such as branding, crowdfunding, financial and tax planning, and marketing strategy to help build and grow their business.

Legal Advice Helpline included

Aviva Businesslaw includes access to a Legal Advice Helpline available 24/7 365 days a year*. So whether your clients are facing a serious legal issue or just want to check something with a legal adviser, they can get practical advice and clear next steps across a range of different legal areas, including:

  • Employment contracts
  • Disciplinary procedures
  • Commercial contracts & disputes
  • Redundancy & termination
  • Property damage
  • Landlord & tenant disputes
  • Commercial property issues
  • HMRC tax enquiries
  • Intellectual property protection
  • Business registration.

*Advice on the laws of England and Wales can be provided 24 hours a day, 365 days a year. Beyond this jurisdiction, or for very specialist legal matters, we will refer you to one of our specialist advisers. Specialist advice is provided 9am-5pm, Monday to Friday, excluding public and bank holidays.

Progressing advice to a claim

Your clients can start a claim at das.co.uk/claim or enquire about an existing claim on: 0345 300 1899* or by emailing claims@DAS.co.uk


If your clients have Aviva Legal Expenses Insurance cover then for certain events they may be able to make a claim under their policy. You can find more information on making a claim in our Legal Protection FAQs


*Calls to 0800 numbers from UK landlines and mobiles are free. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.


How do your clients access the service?

Aviva commercial policyholders should:

1. Visit https://avivabusinesslaw.farill.io/

2. Type their voucher code (found within their policy documentation, referenced under 'cut red tape') into the ‘voucher code’ text box and then click ‘validate voucher’;

3. Fill out their name and email address, create a password, and specify what type of business they have;

4. Validate their email address by clicking the link in the confirmation email that they receive.

Visit Aviva Businesslaw