The nominations that reflect what we're achieving with brokers

As we approach the British Insurance Awards on 8 July, we're proud to see so many Aviva initiatives and teams recognised across this year's shortlist. From technology and underwriting innovation to customer care, diversity and broker partnerships, each nomination reflects investments we're making to help brokers succeed and deliver even better outcomes for their customers.

While the nominations recognise Aviva-led initiatives, they also tell a broader story about what's possible when insurers, brokers and partners work together with a shared purpose. That's what being Unstoppable Together means in practice.

Stronger partnerships, stronger futures

Our shortlist recognition for Broker Partner of the Year celebrates Aviva Club 110, a partnership that has grown and evolved over nearly 20 years and today supports more than 130 independent brokers.

This recognition belongs as much to our Club 110 members as it does to Aviva. It reflects the power of long-term collaboration, shared learning and mutual support, and demonstrates what can be achieved when we invest in each other's success.

Investing in technology that makes a difference

Technology plays an important role in helping brokers deliver for their customers. Our Mid-Market Underwriting Platform, shortlisted for The Technology Award, demonstrates how we're combining underwriting expertise with Gen AI-powered capabilities to simplify processes and reduce friction.

By enabling quotes to be generated and bound in as little as 30 minutes, we're helping brokers spend less time on administration and more time advising customers. It's another example of how we're becoming unstoppable together through the combination of technology, expertise and partnership.

Creating a more inclusive industry

Our nomination for ESG: Diversity, Equity and Inclusion Initiative of the Year recognises our commitment to building a more inclusive workplace through Aviva Balance community and initiatives such as Men's Lens.

Creating an environment where people feel valued, supported and empowered benefits everyone – our colleagues, our partners and the customers we serve. By fostering a culture where diverse perspectives can thrive, we're helping build a stronger and more resilient industry for the future.

Supporting customers when it matters most

Two nominations in the Customer Care Award category highlight how we're working to improve customer outcomes during some of life's most challenging moments.

Our Home Claims Transformation programme focuses on providing proactive support, helping identify customer stress early and improving transparency throughout the claims journey.

Alongside this, our enhancement to a 24-month Business Interruption indemnity period helps address the challenge of underinsurance, providing greater reassurance and protection for SME customers.

Together, these initiatives show how brokers and Aviva can work side-by-side to support customers when they need us most, delivering reassurance, clarity and confidence in the moments that matter.

Delivering when complexity matters

Our nomination for the Major Loss Award showcases the power of collaboration in action. Following significant storm damage to the Severn Valley Railway, teams across Aviva, Crawford & Company, NFP and specialist partners came together to deliver repairs significantly ahead of expectations.

It's a powerful example of how being Unstoppable Together enables complex challenges to be solved faster, bringing together insurers, brokers and specialist expertise to deliver exceptional outcomes for customers and communities.

Excellence across General Insurance, Personal Lines and Commercial Lines

We're proud to be recognised in the three prestigious insurer awards that recognise excellence in General Insurance: Personal Lines Insurer of the Year, Commercial Lines Insurer of the Year and General Insurer of the Year categories.

These nominations reflect the breadth of our offering and the strength of our long-term commitment to supporting brokers and customers. From customer-led propositions and specialist expertise to investment in technology, regional underwriting capability and broker development programmes such as Rising Stars and Future Leaders, each recognition tells part of a much bigger story.

Collectively, they highlight our shared commitment to continuous improvement, innovation and delivering better outcomes across the market.

Celebrating excellence across the broker community

As proud sponsors of the Insurance Broker of the Year category, we're delighted to celebrate the finalists who continue to raise the bar across our industry.

This year's shortlist – Aon, Daines Kapp, Got You Covered, Konsileo, LifeSearch and McGill and Partners – showcases the very best of what it means to be Unstoppable Together.

Each organisation brings a unique approach to serving customers, embracing change and investing in their people. Their success reflects the entrepreneurial spirit, innovation and customer focus that continues to drive our industry forward, and we're proud to champion their achievements.

Looking ahead

While we're proud to see these initiatives recognised by the industry, we're even prouder of what sits behind each nomination: trusted partnerships, meaningful innovation and a shared commitment to helping customers thrive.

Every nomination reflects people working together to solve challenges, seize opportunities and deliver better outcomes for customers. Whether through technology, underwriting expertise, customer care or broker development, these achievements demonstrate what's possible when brokers, insurers and partners work together with a shared purpose.

We're also delighted to celebrate Aviva colleagues Emma Holland and Kieran Rosewell, who've been nominated in the Unsung Hero and Young Achiever categories respectively. Their nominations recognise the talent, dedication and impact of individuals across Aviva who go above and beyond to support our customers, broker partners and colleagues every day. We congratulate both Emma and Kieran on this well-deserved recognition.

Thank you to all our broker partners. Your trust, collaboration and ambition to drive better customer and industry outcomes help make these achievements possible.

We look forward to celebrating with many of you on 8 July, and continuing to build an even stronger future together.

Unstoppable Together.