Aviva Claims - Mock Trial Video

Watch our Mock Trial here: https://bcove.video/32YO8CT

On Monday 30th September 2019, we held our first-ever Mock Trial in association with BLM and 12KBW.  It was great to see so many of our clients and brokers, along with yourselves, at this event which gave an excellent insight into the court room process.

We took an example of a “slip, trip, fall” claim and processed it in court through a trial scenario with a Judge, Barristers, Witnesses and a Court Usher. Referring to Bundle Papers that held all evidence, records and witness statement details – we were able to follow the claim being tried and defended to showcase the role of evidence in court. This event highlighted the importance of record keeping, training records and more, before a claim could occur and be sent to trial. This is applicable for many brokers and clients who manage risk to understand their role within a claim.

Watch the highlights video of the Mock Trial here: https://bcove.video/32YO8CT 

Our claims service continues to be our point of differentiation and hosting innovative events such as this demonstrates our ongoing commitment to put clients and brokers at the heart of our claims proposition.

Patrick Tiernan, MD Global Corporate & Specialty, said:

“We want to build relationships so that if and when anything goes wrong, we're there and we're there quickly.

It’s important we evolve and innovate for you so you can trust us that we’ll rectify things both financially and from an operating perspective very quickly in the event of a claim.

Our Mock Trial demonstrated our innovation and commitment to claims.”

For more information on our claims service, please speak to your Client Relationship Manager, Claims Service Manager or email christopher.hughes@aviva.com

hse.gov.uk sources: