Consumer Duty - watch our webinar recording
It’s likely that your firm will need to make at least some changes to ensure you can demonstrate you’re equipped to meet the FCA’s new expectations.
Everyone in a firm should understand this important piece of regulation and could help towards ensuring good outcomes for customers. So, watch our webinar recording from UKGI’s Technical Compliance Consultant, Alastair Haughton. His mission is to make Consumer Duty “live and breathe”. In this session he gave a lot of practical guidance and insight in addition to summarising the Duty and its four outcomes.
Consumer Duty: are you ready to meet the outcomes?