Discover Aviva Businesslaw: Revolutionising business support

For many of your small business clients, keeping up with ever-evolving regulation and legislation, managing staff and controlling cash-flow, especially in wake of the autumn budget announcement, can be a complex task. SMEs often don’t readily have access to the type of reliable, professional support that can help when it comes to legal and contractual matters, or even just general business support. That’s where Aviva Businesslaw can help.

We spoke to Andy Talbot, Director of Broker and Marketing at ARAG UK, providers of Aviva Businesslaw, to understand a bit more about the support and resources it provides to your Aviva Commercial policyholders:

What is Aviva Businesslaw?

‘Aviva Businesslaw is a powerful all-in-one legal resource designed specifically for small to medium-sized businesses. It offers a wealth of customisable legal documents, expert legal advice and practical step-by-step guides to help SMEs handle legal challenges with ease. From staying compliant to protecting business interests, Aviva Businesslaw is an essential tool for enabling smooth, successful operations.’

What is available to Aviva policyholders on Aviva Businesslaw?

‘Aviva Businesslaw delivers real value to small and medium-sized businesses. There are many elements, available at no additional cost to Aviva customers, designed to help with a range of business challenges.

They have access to expert legal advice anytime, anywhere through our helpline, ensuring they have support when they need it most. They can create and personalise crucial legal documents using our range of templates without expensive legal fees, helping them operate efficiently and cost-effectively.

There’s also a whole host of comprehensive and practical ‘how-to’ guides available, aimed at simplifying complex legal processes, making it easy for business owners to understand and meet legal requirements.

All of this is designed to provide business owners and managers with the peace of mind that having reliable legal support on hand can provide. Leaving them to focus on growth and day-to-day operations, free from constant legal concerns.’

What are the main benefits, to our brokers and their clients, of having access to Aviva Businesslaw?

‘Integrating Aviva Businesslaw into your client’s insurance offerings adds immense value and can significantly boost business protection and productivity.

There’s a clear cost and efficiency saving. Typical legal advice can cost upwards of £200 per hour, and drafting legal documents can run into the thousands. By offering these services within your insurance package, you provide substantial savings for your clients. It enhances the product that Aviva and your broker partners can provide to customers. They’re not just receiving an insurance policy, but a whole host of additional support, making it more attractive to potential clients and giving you and your brokers a competitive edge. Providing such valuable resources also encourages clients to renew their policies, aiding with long-term customer loyalty.’

Can you tell us a bit more about some of the additional features and tools within Aviva Businesslaw?

‘The platform is packed with features designed to support your business clients’ needs. Our ‘HR Manager Tool’ helps to simplify HR tasks and stay compliant with employment laws using tools designed to streamline workforce management.

It supports businesses to undertake regular assessments to help identify compliance gaps and operational inefficiencies, making sure the business runs smoothly and within legal bounds, and offers helpful ‘Business Health Check’ tools which provide clear and actionable objectives to guide businesses through legal processes like hiring, contracts, and business disputes and much more.’

How do you make sure Aviva Businesslaw is moving in line with the fast-paced evolution of business technology?

‘We're committed to keeping the platform at the cutting edge of technology. Some of the upcoming future developments include the implementation of advanced AI capabilities to provide personalised legal experiences with natural language at their core, including legal document recommendations, natural language search and AI-assisted document creation.

We’re also working to introduce a virtual concierge service offering 24/7 assistance tailored to the specific legal and operational needs of the user’s business.

We continue to innovate and enhance Aviva Businesslaw to make sure all users are getting the very best levels of support.’

With Aviva Businesslaw, your clients are not just getting an insurance product – they’re gaining a comprehensive legal support system that empowers their business to thrive.

For further insight into the services Aviva Businesslaw provides, please watch the video below or visit our Aviva BusinessLaw page.

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