Download our free Retail Mediation Activities Return Guide

We want to make it easier for you to run your business, so we’ve partnered with industry experts PKF Littlejohn to create a guide to give you expert advice on completing your Retail Mediation Activities Return (RMAR).

What is the RMAR?

The data collected through the RMAR form is used by the Financial Conduct Authority (FCA) as part of their supervisory approach, to assess firms’ compliance with threshold conditions. This allows them to pinpoint which firms they should allocate supervisory attention to, and better understand the activities undertaken and whether they pose any risks to consumers.

An incorrectly completed RMAR could lead to increased regulatory scrutiny by the FCA and incorrect fee calculation.

Download our free guide

Our digital guide includes step by step guidance on correctly completing your form - which could save you time and money! 

Download RMAR guide

Download print friendly RMAR guide

Paul Goldwin, partner at PKF Littlejohn, hosted a webinar on the RMAR, you can watch this on demand here.

PKF Littlejohn offer a service to help brokers with their returns, with exclusive rates for brokers working with Aviva. For more information about this, or if you have any specific questions about your RMAR, please email Paul (