Join our bitesize claims webinars
Following the success of our first three bite-sized webinars last month, we’re pleased to bring you the next set of sessions. These webinars are part of our ongoing response to your feedback from the 2024 claims roadshows and are designed to keep you informed of the latest insights and updates from across our Claims teams.
Three bite-sized sessions will be available over a week, focusing on our digital claims services, Motor Bodily Injury and Major and Complex Property claims. Each will last for 30 minutes and you'll have the chance to put your questions directly to our claims experts.
Digital claims services and our latest innovations
- Date: 22 July 2025
- Time: 11:00
- Duration: 30 minutes
- Host: Lucy Smyth, Claims Relationship Lead
- Speakers: Kimberley Corr, Digital Strategy Lead and Clare Laxy, Digital & IT Optimisation Lead
This session will explore the latest developments in our digital claims services. During the session, we’ll share how we continue to invest in digital innovation to enhance efficiency in claims management and deliver great customer outcomes. You’ll hear updates on our market-leading and award-winning claims API solution, developed in partnership with Acturis.
Register today: Digital claims services and our latest innovations
Motor Bodily Injury - our strategy and evolving claims landscape
- Date: 23 July 2025
- Time: 11:00
- Duration: 30 minutes
- Host: Paul Sidhu, Claims Relationship Lead
- Speakers: Iain Kirk, Senior Technical Lead – Casualty Claims and Emma Ferguson, Strategy Lead – Casualty Claims
This session will explore our approach to Motor Bodily Injury (BI) claims, with a focus on how we’re responding to the evolving claims landscape and the impact of Whiplash Reform, four years on. We’ll introduce our Motor BI team and how we support you and your clients across a range of claim scenarios. You’ll hear insights into current trends in Motor BI and how we’re adapting our strategy to deliver fair and efficient outcomes.
Register today: Motor Bodily Injury - our strategy and evolving claims landscape
Major and Complex Property Claims - how we're supporting you and your clients
- Date: 24 July 2025
- Time: 11:00
- Duration: 30 minutes
- Host: Kim Owen, Claims Relationship Lead
- Speakers: Gus Teruel, Technical Claims Specialist and Tawanda Mutemachani, Technical Claims Specialist
This session will explore our approach to managing Major and Complex Property Claims, highlighting how our award-winning team of technical specialists supports you and your clients through large and technically challenging claim scenarios. You’ll gain insight into how we apply our expertise to support brokers and mutual clients, even in the most complex cases, to deliver great customer outcomes.
Register today: Major and Complex Property Claims - how we're supporting you and your clients
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