New App for Business Travel customers

Clients with Aviva’s Business Travel cover can now enjoy a new and improved travel risk management service. We want to help your clients and their employees to stay safe while on a business trip. Having access to the newly launched Aviva Travel Assistance App, powered by Solace Global, can help take care of problems they may face while travelling abroad for work.

Our complimentary* Travel Assistance App provides:

  • pre-travel security and health reports to prepare for a journey
  • global intelligence alerts to stay informed when travelling
  • 24/7 access to security experts Solace Global to help manage crisis events such as emergency evacuations and life-threatening situations
  • medical assistance from our claims travel partner CEGA 

Your existing clients will automatically transfer to the new service and you can rest assured that should these clients require assistance during a business trip, they'll be transferred straight through to the new provider using the current contact details available to them.

Learn more about the features and benefits of the Aviva Travel Assistance service by watching this short video below or view our one page summary.

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This simple FAQ document can be used to guide clients through the process of making this available to their employees and should their staff need any additional guidance on using the app, view our demo video which gives step by step instructions.

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And it’s not just about the Travel Assistance app. We’ve also updated our Group Personal Accident and Business Travel cover to reflect the evolving needs of your clients. You can now access the same policy wording for both digital and offline solutions, providing you with the flexibility in how you trade Accident and Health business with Aviva.

*Available free of additional charge to all Aviva Business Travel policyholders