Your Voice Matters – Have your say in the Insurance Times Awards Vote & Survey

The finalists for the Insurance Broker of the Year 2025 have been announced as part of the Insurance Times Awards 2025. We’re excited to find out that Aviva have made the shortlist across 11 categories, recognising our commitment to delivering for brokers, customers and communities across the UK.
 

If you believe Aviva has helped you to trade your way this year and been here for you, we’d love to have your vote as General Insurer of the Year 2025 – vote here.
 

Through our partnerships with brokers, we’re constantly listening to your feedback to understand how we can improve. Whether it’s simplifying processes, enhancing service or developing tools that make trading easier, our goal is to ensure the enhancements we make genuinely help you trade your way. And we’re doing it in all ways.
 

From expanding our regional underwriting footprint and increasing same-day servicing, to launching market-first innovations like the New Business Tracker and investing in digital claims tools - our focus is on making it easier for you to do business. We’ve strengthened our partnerships, improved customer outcomes and continued to invest in broker development and community impact. We’re here to help you and your support and partnership helps us keep pushing forward together, all ways.

The vote closes on 4 November and whilst you’re casting your vote this year, you can also have your say on our services and products in the Personal Lines & Commercial Lines Insurance Times Service Surveys which are also now open. Whoever you vote for this year, don’t miss your chance to have your say and help shape the future of the industry.
 

Thank you for your continued partnership and support.
 

Good luck to all of those shortlisted, including the Aviva teams representing

• General Insurer of the Year
• Personal Lines Insurer of the Year
• Commercial Lines Insure of the Year
• Customer Champion of the Year - Insurer
• Excellence in Claims Technology - Insurer
• Excellence in Underwriting - Insurer
• Diversity and Inclusion Excellence Award
• Excellence in E-trading
• Excellence in Fraud Mitigation
• Excellence in Professional Development
• Excellence in Technology

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