What No Claim Discount (NCD) / No Claims Bonus (NCB) do you accept?

We can accept a renewal notice that has been issued within the last three months or a letter confirming the No Claim Discount / No Claims Bonus (NCD/NCB) from the current/last insurer must have been issued within the last two years.

If proof of NCD/NCB isn’t provided in writing, you can validate this with the customer’s previous insurer over a telephone call, capturing the following information:

• Insurance company name
• Policy number
• Cancellation date
• Date issued
• NCD / NCB earned (in years)
• Vehicle registration number to which the NCD / NCB relates
• Whether any claim(s) reported and the details of any claim(s)

If NCD has been earned overseas, please see Can NCD / NCB be earned overseas be used on a Personal Lines motor policy for a list of acceptable countries.