Ultra Home

Aviva Private Clients

Introducing Aviva Private Clients Ultra Home

Ultra Home provides an end-to-end service with tailored underwriting solutions and helps to deliver you and your clients our highest level of personalised service and attention.

Exceptional cover for those who have the most to protect.

Why might Private Clients need Ultra Home?

  • Comprehensive protection - when your clients have more to protect, they want the reassurance all their assets including their properties, fine art and jewellery are adequately covered
  • Worldwide coverage - your clients are likely to need protection for their personal property and liability anywhere in the world
  • Bespoke policies - your client is likely to need a tailored policy to accommodate the complexity of their assets and lifestyles
  • Specialist claims handling - your client will likely need personalised claims handling with a dedicated claims adjustor to help to deliver an efficient and hassle-free claims processing
  • Risk Management Services - your client could benefit from specialised loss prevention services, such as home security assessments and disaster planning

Why Choose Aviva Private Clients Ultra Home?

Ultra Home is designed for your clients with rebuilds typically over £10m and is subject to an annual minimum premium of £25k including IPT. 

What's covered as standard?

  • Buildings Replacement Cover - with unlimited cover available, we'll pay what it costs to rebuild your client's home.*
  • Other Permanent Structures - cover for up to 30% of the building sum insured for other permanent structures on your client's property like detached staff cottages and equestrian stables
  • Jewellery and Money - if there's loss, damage or theft to your client's jewellery or money we can offer high levels of cover to protect these items
  • Home Improvements Cover - there's cover for up to £500k for damages arising from home improvements
  • Alternative Accommodation - should the unexpected happen and your client needs to leave their home, there's alternative accommodation cover for an unlimited duration, so they'll have somewhere to call home
  • Loss of Rent - for your clients who rent their property, there's also an unlimited period of cover for loss of rent, so they won't be out of pocket
  • New Item Cover - for any newly purchased items, there's cover equivalent to up to 30% of the contents sum insured for up to 90 days from the date of purchase, so your clients don't need to tell us immediately, but they'll still be covered
  • Public Liability - cover of up to £20m available, covering your client should a third party come to any harm whilst at their property
  • Worldwide Travel - We’ll provide personal worldwide travel cover, including up to £20k for trip cancellations per person, for individuals up to 80 years old. This coverage applies to all residents of the household while they are travelling
  • Personal Cyber - cybercrime can leave your clients susceptible to fraud and identity theft and if your client is unfortunate enough to fall victim to a cyber attack, they're covered for up to £150k to help them recover
  • Home Emergency - if there's been an unexpected issue affecting heating, plumbing, electricals or other essential facilities, there's cover available for up to £3k to help clients resolve any issues as promptly as possible
  • Legal Assistance - up to £500k of cover for legal costs such as expenses or solicitors fees
  • Interest-free direct debit - policies can be paid for monthly, with no interest added, so there are no added charges for your clients
     

* Unlimited replacement can be agreed for all locations other than property listed as Grade 1/2* (England and Wales) Grade A/B (Scotland) or Grade A/B+(Northern Ireland). The property must have been surveyed in the last five years and the cover agreed by Aviva.

Exclusions and limitations may apply. Please refer to your insurance product information document and policy wording for more details.

Does your client need to insure their high-value vehicles?


With our Ultra Home product, there's the option to add cover for your client's vehicles, all under one policy. 

Find out more >

Get a quote

To get a new quote for Ultra Home, contact us on 0800 068 3721* or email to PCQuotes@aviva.com

Make an enquiry

For any existing business queries, contact us on 0800 068 3721* or email PCAdmin@aviva.com**

Effortless Claims


If you need to make a claim, rest assured we’ll do everything we can to help resolve it as quickly and effortlessly as possible.

With a 98% customer claims satisfaction rate, our dedicated claims team provides a highly personalised approach, adding a human touch when it's needed the most.***

 

To make an Ultra Home claim, call our 24/7 claims line on 0800 056 2579or email conciergehome@aviva.com.

Key documents and resources

* Calls to 0800 numbers from UK landlines and mobiles are free.  For our joint protection telephone calls may be recorded and/or monitored.

** For any enquiries, we're available 9-5 Monday to Friday excluding bank holidays. 

*** Aviva Private Clients claims satisfaction rate based on 2024 claims survey results.

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