What’s the process for when a customer changes address and needs cover on both properties for a while?

We can offer this at an additional charge subject to our underwriting criteria. 

Please get a quote on either Fast Trade or your Software House for the change of address so you know the risk is acceptable. Then contact us via Live Chat before you process the change. We’ll need to do a couple of underwriting checks, such as reviewing the flood risk at each property. 

We’ll then let you know what process to follow and process a charge for the relevant rate which for up to 30 days is £30+IPT and for up to 60 days £55 +IPT.

When the cover is confirmed, we’ll send an email  that can be provided to your customer to show that the cover is in place at both properties for the agreed period. Cover will match what is currently on the policy for example, if buildings and contents cover is on the current property, that will apply to the new property.