Your House

Introducing Aviva Your House cover

Our Your House product is designed to help meet your customers' needs and is underpinned by our dedicated 24/7 claims service. With Your House, your customers will also have access to Build Back Better, going further in the event of flood claims to help make sure they're more resilient for future events. 

Why do customers need home cover?

 

When it comes to protecting the place your customers call home, few things matter more. Having home insurance can mean:

  • Peace of mind - when it comes to home insurance, we're here for your customers; so, with home insurance, should the very worst happen, there's the peace of mind that their home and belongings are covered in the event of fire, flood, storm, or escape of water
  • Financial protection - an incident affecting your home isn't just an inconvenience, it can often prove costly; with the appropriate home insurance in place, this can help to give reassurance that your client's home and belongings are protected, should the unexpected happen
  • Investment protection - if your customer is a home-owner with a mortgage, their mortgage lender may require them to have suitable cover in place, meaning that home insurance might well be a must-have

Why choose Aviva's Your House cover?

Our Your House product offers building and contents cover for properties with up to nine bedrooms. There's no charge for making mid-term amendments which gives you flexibility to make the changes as and when your customer needs to.

 

What's covered on your Software House?

  • Building sum insured -  blanket cover of £1m or up to £1.5m for specified buildings, offering reassurance to your customers that even if the worst happens, they've got the cover levels they need to help protect their property 
  • Contents sum insured -  blanket cover of £100k or up to £150k specified contents, meaning that if your customer needs to claim for one item or the majority of their belongings, there are appropriate cover levels available
  • Alternative Accommodation - if your customer's home becomes uninhabitable following a claim, we'll cover up to £100k for alternative accommodation, so they've got somewhere else to call home
  • Buildings Accidental Damage - there's cover for items like services, fixed glass and sanitary fixtures, protecting against the costs that can arise from common household incidents
  • Contents Accidental Damage - covers a range of items within the home so, whether there's damage to home entertainment, mirrors, or glass, there's the reassurance that these are protected under your client's policy
  • Theft from outbuildings and garages - up to £5k cover for items stored in outbuildings and up to the contents sum insured for any contents stored in garages
  • Home office equipment - up to £10k to help minimise disruption for your customers who do clerical work from home​

 

Go further with Fast Trade

With Fast Trade, there's all of the above, plus the below cover options:

  • Building sum insured - up to £2m specified buildings sum insured on Fast Trade, offering reassurance to your customer that even if the worst happens, they've got the cover levels they need to protect them
  • Contents sum insured - up to £200k specified contents on Fast Trade, meaning that if they need to claim for a handful of items or the majority of their belongings, there are appropriate cover levels available
  • Personal belongings ​- there's a higher specified personal belongings limit, offering extra for those who need it more
  • Work from home - when your customer chooses to work from their home, with Fast Trade they can get the protection they need
  • Childcare services - If your customer is a childminder, there's the peace of mind that they can continue to run their business with the right level of insurance in place
  • Holiday and weekend homes - there's cover for customers who own holiday or weekend homes, offering help with protecting properties that aren't the customer's main home and cover where paying guests and lodgers are concerned

 

What optional covers are available?

These optional extras are available on both Fast Trade and your Software House;

  • Extra Accidental Damage - a higher level of cover for unexpected and sudden damage to your customer's property or belongings
  • Personal Belongings - cover for when your customers take things like their mobile phones, laptops, tablets, cameras and wallets outside of their home
  • Pedal Cycles - if your customer owns bikes, this optional extra could help them if they are stolen, lost or damaged
  • Family Legal Protection - cover for legal expenses which can help to cover costs for property disputes, boundary disputes and personal injury claims

 

Did you know?

If we accept a claim for flood damage to the home and the total cost of the building claim is more than £25k, we'll offer to pay up to an additional £10k for flood resistance measures, helping to prevent your clients from suffering from this in future.​

 

 

Exclusions and limitations may apply. Please refer to your insurance product information document and policy wording for more details.

Get a quote

You can get a quote for Your House and buy online through Fast Trade or your Software House.

Claims

Our dedicated claims service is there whenever your client needs us – they can call our 24/7 claims line or email us anytime. 

To make a Your House claim, notify us online, on 0800 012 345* or email homeclaim@aviva.com.

Your client will be allocated a claims handler, who will support them throughout the entire process, but they’ll also have access to our panel of solicitors working in litigation and claims investigation.

Our defence excellence team will be on hand to help protect your clients against fraudulent claims and also give advice on best practice procedures and legislation that can help companies enhance their risk management strategies.

Key documents and resources

* Calls to 0800 numbers from UK landlines and mobiles are free.  For our joint protection telephone calls may be recorded and/or monitored.

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