Whether you’re wanting to sharpen up your sales skills, brush up on technical topics or open up managerial opportunities, we’re here to help you develop at every stage of your broking career.
With a wide choice of online courses, virtual seminars and face-to-face programmes that all count towards your Continuous Professional Development (CPD), Aviva’s Learning and Development support can help you go after the career you want, in whatever way best fits your goals.
Ready to take the next step?
With you every step of the way
Available 24/7
Aviva Development Zone
Our online training platform for broker continuous professional development features an extensive database of material, learning pathways and assessment tools to help you stay compliant, reduce risks and grow your knowledge.
Half day
Technical Training
Want to build your knowledge to better understand and anticipate your clients’ needs? Our technical training workshops are packed with expert advice to help you make the most of every opportunity.
One hour
Webinars
Aimed at helping you to run and grow your business, our regular programme of webinars features subject-matter experts and tackles a range of cover, business and topical industry issues. Plus, you’ll earn CPD points for joining too.
Kickstarting your career journey
Up to 18 months
Apprenticeships
Delivered in partnership with Davies Talent Solutions, our CII Level 3 Insurance Practitioner Standard offers help with funding* alongside full access to training materials and courses on the Aviva Development Zone, and access to placements and events.
*Apprenticeship funding in England only. Please contact us for support in Scotland, Wales and Northern Ireland.
2 x 7-hour workshops
Customer Service Skills
Designed for administrators, new starters and new account handlers, this programme focuses on the skills and knowledge required to build excellent customer relationships and how to demonstrate effective, professional telephone communication.
One year
Rising Stars Programme
This one-year programme is designed to help accelerate the careers of promising broker talent, broadening your knowledge and sharpening your skills in crucial areas from strategic thinking to emotional intelligence. It’s your chance to shine.
3 x 7-hour workshops
Sales Development
Designed for new account executives and senior handlers looking to become executives. The programme focuses on skills for prospecting for new business from scratch through to finally placing the business.
* To register your interest, when you email us please include your full name, employer, location, job title and time in current role.
Stepping up to leadership
Two years
Future Leader Programme
Looking to take the next step to become a future leader with your business? This two-year course is created by experts to develop your talent, skills, knowledge and confidence to run a successful broking business.
6 x 7-hour workshops
Management Development
Moving into a managerial role can require you to develop a whole new skillset. Designed for managers wanting to get the best from their team, this course focuses on skills such as giving feedback, coaching and managing change and workloads.
* To register your interest, when you email us please include your full name, employer, location, job title and time in current role.
Our Learning and Development Team
For more details on these opportunities or to discuss which might be best for your business, please contact our team or reach out to us at iblearn@aviva.com.
