Medios 2024 product and rate review

Notice to Agents

Medios product and rate review

Effective from 1 January 2024

It’s that time of year again, as we’re fast approaching your clients' renewal. They will start to receive their Medios renewal packs from 14 November 2023 onwards.

To ensure our products meet the needs of the market, we carry out regular product and rate reviews. Any changes to these will take effect from 1 January 2024.

In addition some Medios clients will also receive an additional communication, letting them know that they could save money on their premium by switching to our Healthier Solutions product, on a comparable level of cover. If you have clients affected by this, we will be in touch with you soon to let you know who they are. In the meantime, if you have any questions you can speak to our dedicated Medios renewal team by calling 0345 030 8049.

For your clients’ 2024 renewals we remain committed to ensuring that the cover provided continues to meet their needs and reflects modern clinical pathways. With medical inflation we continue to see an impact on the healthcare market by increasing costs. Although we haven’t increased our rates in line with medical inflation, there will still be a small rate increase to ensure we can facilitate excellent customer outcomes. Please note these increases do not include membership or age band changes.

Product percentage increase inc. IPT

Medios Healthcare 7.0%

Medios Executive Plus 0.0%

Medios Optional 12.0%

We're constantly reviewing our products to ensure they continue to meet your clients' needs and remain competitive. We are making a small number of changes to their policy that will apply from their renewal date, so please read the updates carefully. For full details of all the terms and conditions changes see our flyer

We’re here to help

We believe our range of Health insurance products provides excellent cover at a competitive price. This year we have enhanced the no claims discount entry point on switches to our Healthier Solutions product and members with no claims in the past 5 years can benefit from entering at the top of the NCD scale and having their NCD frozen for at least the first policy year. If you have any questions or would like an alternative illustration for your client, please get in touch.

Please call our dedicated Medios intermediary renewal support team to help with your enquiries. They can be contacted on: 0345 030 8049 or email

Calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. Calls may be recorded and/or monitored.