Mental health management for your clients' employees
Our mental health pathway offers an extensive range of cover to make sure your clients’ employees get access to quality talking therapy and counselling. We’ve partnered with providers who meet our quality of care standards. With no need for a GP referral, all the employees need to do is call our claims team and we’ll route them straight through to our third party clinical provider for assessment and required treatment.
Reducing sickness absence
92% of clamaints who were off work when they sought treatment were back at work or ready to return to work following their discharge (1 Jan 2024 - 30 Sept 2024)
Simple claims process
Employees only need to contact us once – our third party provider takes care of everything else
Star treatment
Dedicated account management for you and your client
Product details
Why Mental Health Pathway?
Mental health pathway gives your clients’ employees a clinically guided journey with evidenced treatment outcomes. It’s designed to help prevent absenteeism, improve recovery, and increase return to work rates.
There’s no need for employees to get a GP referral. They can self-refer, and our team will put them in touch with our third party clinical provider for an assessment.
They’ll then be able to access the most appropriate treatment option to suit their needs, including talking therapies, counselling, and psychiatry, via online modules, phone consultation, video-consultation or clinic based face-to-face therapy.
For employees
- Rapid access to treatment – employees can refer themselves for an assessment with a mental health practitioner
- Clinical treatment determined by front end mental health experts – ensuring the employee is routed to the most effective treatment
- Cover is based on personalised clinical care - no excess or out-patient limits apply. Treatment continues as clinically appropriate, reducing delays in treatment for talking therapies and unnecessary admission to in-patient care
- Simple claims process – employees only need to contact our claims teams once. Their treatment is then overseen by our third party clinical provider, leaving them to focus on getting better
- Range of treatment options – including online cognitive behavioural therapy, remote talking therapies, face-to-face treatment, psychiatrist/psychiatric specialist assessment and in-patient treatment where clinically necessary
- Wide range of practitioners – a network of over 2,700 clinicians including: Practitioner Psychologists, Cognitive Behavioural Therapists, Eye Movement Desensitisation and Reprocessing (EMDR) Consultants, Counsellors and Psychiatrists.
For your clients
- Reducing sickness absence in their business - 92% of clamaints who were off work when they sought treatment were back at work or ready to return to work following their discharge*
- Prompt access to mental health assessment – rapid access into our third party clinical service enables employees to seek the support they need at the first signs of emotional distress, helping them to stay well for both work and at home
- Supporting employees in managing the current high pressure ‘always on’ society – online support tools and relapse prevention plans for effective self management enabling employees to manage the challenges of normal life after their treatment.
* Mental Health Pathway Report, Portfolio Comparison, Jan 2024 - Sept 2024
Mental Health Pathway Plus
Recognising that every company has different needs, we offer an expanded option, Mental Health Pathway Plus, which has the addition of two key benefits:
Addictions cover
- Any addiction covered
- Access to one programme for the management of addiction, eligible for the lifetime of the scheme
- Early access to out-patient support, helping tackle the issues before they impact the individual’s work and home-life
- In-patient treatment where clinically indicated
- Clinically governed pathway.
Removal of the chronic condition exclusion for treatment through mental health pathway
- We’ve removed any restriction on chronic mental health conditions and have provided defined clinical support for them.
The Mental Health Pathway simple claims process
Step 2
Following the telephone assessment, the third party therapist will agree on the most appropriate help for the employee from a range of treatment options ranging from self-directed online support through to remote talking therapies, face to face treatment or further assessment by a psychiatrist/psychiatric specialist, if clinically necessary.
Which documents should you use?
Mental health pathway literature is a useful guide for you when you’re talking through the options available to your clients.
It’s important that you get to know the brochure well, as it gives full details of both mental health pathway and mental health pathway plus. It will also help you conduct a compliant sale.
These documents explain how the option works
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