Contact us

Ways to get in touch with us, whatever your query

Trading & business development contacts

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Find a claims contact

Need to make a claim? Get in touch with the right team, for your claim.


Commercial claim type


Personal claim type

Collection contacts

For collection contacts, please visit our collections section.

Go to collection contacts

System Access and Support

For queries relating to system access or for any technical issues you experience when using the website, get in touch with us via Live Chat.

Please note we are unable to assist with any underwriting queries.

Have you reviewed our top FAQ’s?

1. How do I register for your website?

2. I can’t find renewal documents?

3. How do I register for additional access?

You can contact the team via Live Chat.

Still need help?

The number below is for UK GI Brokers only. If you’re a customer, please go to

Telephone Number:

0800 158 2224

Monday to Friday: 9.00am - 5.00pm