Change in business use

If your client notifies you of changes to their business due to the impact of COVID-19 e.g. where they've had to close their restaurant but are now operating as a takeaway or changing manufacturing to support production of ventilators for the NHS, we'll look to offer risk management guidance and support. This will be subject to the existing terms and conditions in their policy.

We’ll also look to be flexible and where possible, not charge any additional premiums.

We’ve seen some fantastic examples of this in action and we’ll wholeheartedly continue to support your clients to trade where we can.