People

Recruitment

Thinking of recruiting? We've pulled together lots of  useful information to help you  approach each stage of the recruitment process - from developing your knowledge of the local market and making sure you're ready to hire, to selecting and onboarding your candidate.

Recruiting apprentices

If you've decided you want to recruit a broker apprentice, our specific guide can help with finding the right candidate.

Recruitment checklist

Having a problem recruiting new staff? Then run through our quick checklist for ten effective tactics.

Recruitment webinar

Catch up on our webinar  -  'Recruitment - how to attract and retain talent'.  

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Apprenticeships

Designed for brokers who want to gain a Level 3 Insurance Practitioner Standard supported by the Chartered Insurance Institute Qualifications. We're working together with Davies Learning Solutions. Alongside help with funding, we give your member of staff full access to training materials and courses on the Aviva Development Zone, access to a placement with Solus Accident Repair Centre and exciting events designed to support their development bringing the network of apprentices together. We can help with recruitment advice too.

Customer Service Skills

Designed for administrators, new starters and new account handlers who want to build excellent customer relationships. This programme focuses on the skills and knowledge required to deliver an excellent customer experience and how to demonstrate effective, professional telephone communication.

Time - 21 hours (3 x 7 hour workshops)

Management Development Programme

Designed for people managers and team leaders who are wanting to get the best from their colleagues. This programme focuses on key skills such as giving feedback, coaching, managing change and workloads.

Time - 42 hours (6 x 7 hour workshops)

Sales Development Programme

Designed for both account executives and senior handlers looking to become an executive. The programme focuses on skills for prospecting for new business from scratch through to finally placing the business.

Time - 21 hours (3 x 7 hour workshops)

Future Leader Programme

For those people looking to move to board room level or that have been identified as the next future leader of your business, our Future Leader Programme could help you take the next step. This two-year course is created by experts to develop talent within your brokerage. It's just part of our commitment to partnering independent brokers' future success.

Rising Stars Programme

Our new, one-year programme is designed to accelerate the careers of high-potential employees you’ve identified that you’d like to retain and develop. It’s all about giving your brightest stars the chance to shine. Get in touch if you’d like to find out more.

Aviva Development Zone

Our online training platform is a one-stop shop for everyone in your business. With an extensive database of material and learning pathways, you'll have everything you need to stay compliant, reduce risks and develop.

To find out more, please call 01495 708037* or email devzone@rwagroup.co.uk

Or click here and sign up for a free 14 day trial today.

Technical training

Need to spark meaningful conversations with your clients? Want to build the knowledge you need to understand their needs? Our technical training is a programme of workshops packed with expert advice keeping you informed - and helping you make the most of opportunities.

Webinars

Aimed at helping you to run and grow your business, our webinars cover important industry topics and feature subject-matter experts. And you’ll earn Continuous Professional Development (CPD) points for joining too.