New Claims
Fleet Insurance, Premier Truck, Taxi, Mini Fleet, Fleetwise
Lines open 24 hours a day
Email: FNOLNOR@aviva.com
You can claim online. Here are the benefits:-
- Upload photos and documents to speed up the process
- Rapid response from handlers - to you or your client
Existing claims
Upon notification of a new claim you will be provided with both the email address and contact telephone number, unique to the handler dealing with your claim. Please retain these for any existing claims queries or updates.
Escalations
Commercial Lines Claims Service Managers
Any issues relating to a specific claim must be directed to the appropriate escalation point within the business unit first.
Please only look to contact the Claims Service Manager if you fail to receive a response to your initial escalation or if the claims issue is of a generic nature relating to service overall.
Show contacts
Claiming against a different product?
Need to make a claim? Get in touch with the right team, for your claim.
Commercial
Personal
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