New Claims
You can submit a claim quickly and easily online.
Simply login and navigate to the Claims tab on the homepage.
If you don't have access to the Claims services, these can be requested in the Claims tab.
For contact details, please choose the right option for you below:
Fleet Insurance, Premier Truck, Taxi and Minifleet - If customer is by the roadside
Club 110 Brokers
Brokerbility, Marsh Commercial, Gallagher, Howdens & SRG
Brokers A-B
Brokers C-J
Brokers K-P
Brokers Q-Z or if Broker name starts with a number
Windscreen
Commercial Lines Claims Service Managers
Your Claims Service Manager (CSM) is a gateway into our claims service. They provide you with a dedicated point of contact across claims resources, helping you access to the right person at the right time.
Your CSM can help with managing claims-related service issues and provide comprehensive support across our claims resources.
Any issues relating to a specific claim must be directed to the appropriate escalation point within the business unit first.
GCS & client-aligned
North region
South region
Calls to 0800 numbers from UK landlines and mobiles are free. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.
Claiming against a different product?
Need to make a claim? Get in touch with the right team, for your claim.
Commercial
Personal
Haven't found what you're looking for?
See our contact us page for a full directory.