Personal Motor Bodily Injury - claims contacts

All your contact details for personal motor bodily injury claims

New claims

Personal Motor

0800 678 999

Lines open 24 hours a day


Existing claims

Monday to Friday: 9:00am 5:00pm

0345 numbers are charged at national rates dependent on network and usually included in inclusive minute plans. For our joint protection, telephone calls may be recorded and/or monitored.


Escalations

Personal Lines Claims Relationship Managers

Any issues relating to a specific claim must be directed to the appropriate escalation point within the business unit first. 

Please only look to contact the Claims Relationship Manager if you fail to receive a response to your initial escalation or if the claims issue is of a generic nature relating to service overall.

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