New and existing claims
Business Travel - UK/Overseas emergency medical assistance
Lines open 24 hours a day
Business Travel - UK/Overseas non emergency claims
Monday to Friday: 8:00am - 6:00pm
Saturday 8:00am - 4:00pm
Commercial Lines Claims Service Managers
Any issues relating to a specific claim must be directed to the appropriate escalation point within the business unit first.
Please only look to contact the Claims Service Manager if you fail to receive a response to your initial escalation or if the claims issue is of a generic nature relating to service overall.
Show contacts
Calls to 0800 numbers from UK landlines and mobiles are free. The cost of calls to 01 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.
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