Group Personal Accident & Business Travel - claims contacts

All your contact details for Group Personal Accident & Business Travel claims

New and existing claims

Group Personal Accident

08000 516 583

Monday to Friday: 9:00am - 5:00pm

Business Travel - UK/Overseas emergency medical assistance

+44 (0) 1243 621 066

Lines open 24 hours a day

Business Travel - UK/Overseas non emergency claims

+44 (0) 1243 621 416

Monday to Friday: 8:00am - 6:00pm

Saturday 8:00am - 4:00pm

Commercial Lines Claims Service Managers

Any issues relating to a specific claim must be directed to the appropriate escalation point within the business unit first. 

Please only look to contact the Claims Service Manager if you fail to receive a response to your initial escalation or if the claims issue is of a generic nature relating to service overall.

Show contacts

Calls to 0800 numbers from UK landlines and mobiles are free. The cost of calls to 01 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.

Haven't found what you're looking for?

See our contact us page for a full directory.