Employer & Public Liability - claims contacts

All your contact details for Employer & Public Liability claims

Bodily Injury (Employer, Public and Product Liability) Show more Show less

New claims

Claims in the UK

0345 300 7586

Monday to Friday: -

Escalations

Claire Ferry

Monday to Friday: 9:00am - 5:00pm

Email: claire.ferry@aviva.com

Derek Thomson

Monday to Friday: 9:00am - 5:00pm

Email: derek.thomson@aviva.com

General enquiries

0345 302 8340


For queries related to Motor Bodily Injury claims, you can find the relevant contact details here.

Legacy/Disease Claims Show more Show less

New claims

Claims in the UK

0345 301 6049

Monday to Friday: -

Escalations

Steven McCall

Monday to Friday: 9:00am - 5:00pm

Email: steven.mccall@aviva.com

General enquiries

0345 302 8340

Liability – Property damage Show more Show less

New claims

Claims in the UK

0345 301 6042

Monday to Friday: -

Escalations

Michelle Leishman

Monday to Friday: 9:00am - 5:00pm

Email: michelle.leishman@aviva.com

Stephen Gallacher

Monday to Friday: 9:00am - 5:00pm

Email: stephen.gallacher@aviva.com

General enquiries

0345 302 8340

0345 numbers are charged at national rates dependent on network and usually included in inclusive minute plans. For our joint protection, telephone calls may be recorded and/or monitored.

Claims Relationship Leads

Your Claims Relationship Lead helps you understand performance and navigate our claims capabilities. They provide you with a dedicated point of contact across claims resources, helping you access the right person at the right time.

Your Claims Relationship Lead can help with managing claims-related service issues and provide comprehensive support across our claims resources.

Any issues relating to a specific claim must be directed to the appropriate escalation point within the business unit first.
 

GCS & client-aligned Show more Show less

North region Show more Show less

North West

North East

Scotland & Northern Ireland

Elaina Carlton

07391 103 227

South region Show more Show less

South West

Shelley Hussain

07386 676 122

Midlands

Shelley Hussain

07386 676 122

South East

The cost of calls to 07 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.

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