Motor trade - claims contacts

All your contact details for motor trade claims

Is this a liability claim?

As a general rule – if damage has occurred to a policyholder’s customer’s vehicle which is no longer in the policyholder’s custody & control, please refer to Liability LIAPROP@aviva.com

New and existing claims

Motor and Property

0800 0466 229

Lines open 24 hours a day

Escalations

Laura Jones - Motor Trade Claims Leader

07384 451136

Monday to Friday: 9:00am - 5:00pm

Victor Sachikonye - Motor Claims Leader

07391 498617

Monday to Friday: 9:00am - 5:00pm

Commercial Lines Claims Service Managers

Any issues relating to a specific claim must be directed to the appropriate escalation point within the business unit first. 

Please only look to contact the Claims Service Manager if you fail to receive a response to your initial escalation or if the claims issue is of a generic nature relating to service overall.

Show contacts

Calls to 0800 numbers from UK landlines and mobiles are free. For our joint protection telephone calls may be recorded and/or monitored.

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