Motor trade - claims contacts

All your contact details for motor trade claims

Is this a liability claim?

As a general rule – if damage has occurred to a policyholder’s customer’s vehicle which is no longer in the policyholder’s custody & control, please refer to Liability LIAPROP@aviva.com


New and existing claims

Motor and Property

0800 0466 229

Lines open 24 hours a day


Escalations

Jonathan Killigrew - Motor Trade Team Leader

07800 693 515

Monday to Friday: 9:00am - 5:00pm


Commercial Lines Claims Service Managers

Any issues relating to a specific claim must be directed to the appropriate escalation point within the business unit first. 

Please only look to contact the Claims Service Manager if you fail to receive a response to your initial escalation or if the claims issue is of a generic nature relating to service overall.

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