Personal Property - claims contacts

All your contact details for personal property claims

New claims

We wanted to let you know we’re anticipating a high volume of claims relating to Storms Dudley and Eunice which may mean our phone lines are busy. During this time you can submit a property claim quickly and easily online here

New and existing claims

Including Your House, Home Plus and Homeworker.

0800 012 345

Lines open 24 hours a day


Personal Lines Claims Relationship Managers

Any issues relating to a specific claim must be directed to the appropriate escalation point within the business unit first. 

Please only look to contact the Claims Relationship Manager if you fail to receive a response to your initial escalation or if the claims issue is of a generic nature relating to service overall.

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