Personal Property - claims contacts

All your contact details for personal property claims

New claims

You can submit a claim quickly and easily online.

Simply login and navigate to the Claims tab on the homepage.

If you don't have access to the Claims services, these can be requested in the Claims tab.

Existing claims

Including Your House, Home Plus and Homeworker.

0800 012 345

Lines open 24 hours a day


Personal Lines Claims Relationship Managers

Any issues relating to a specific claim must be directed to the appropriate escalation point within the business unit first. 

Please only look to contact the Claims Relationship Manager if you fail to receive a response to your initial escalation or if the claims issue is of a generic nature relating to service overall.

Show contacts

Calls to 0800 numbers from UK landlines and mobiles are free. For our joint protection telephone calls may be recorded and/or monitored.

Haven't found what you're looking for?

See our contact us page for a full directory.