Aviva Platform support

Here is some useful Aviva Platform support material:

Aviva Platform user guide

You can use the links in the guide to navigate or search by keywords.

Aviva Platform FAQs

Find answers to your frequently asked questions, including topics such as withdrawals and cash management.

Aviva Platform videos

Training support videos covering key platform processes

Adviser charging on the Aviva Platform

See how adviser charging works on the Aviva Platform

Client reporting on the Aviva Platform

Find out how you can produce a range of client reports, including bespoking functionality.

Income drawdown on the Aviva Platform

Find out how our income drawdown could meet your clients' needs.

man at desk on phone

Back office and third party support

Find out more about our supported back office (CRM) suppliers, third party portals and ex-Friends Life services.

Also available in online services

MyAviva

Our online service portal for your clients

Platform FAQs

Read our Frequently Asked Questions

Due diligence

Read our due diligence toolkit

Contact us

Arrange additional training