Aviva DigiCare+ Workplace

Helping detect, manage and prevent wellbeing problems

Help your clients protect the health of their business

The Aviva DigiCare+ Workplace app offers your clients and their insured employees access to a range of services to help them detect, manage and prevent physical and mental health problems.

Focus on prevention

The services include access to an ‘at home’ annual Health Check to help employees proactively manage potential issues

Proactive quality care

It also gives employees access to services designed to support them and their eligible family members

The app and services

Now more than ever, your clients may be looking at ways to support their employees, while enhancing their benefits offering.

Available to employees insured under Aviva Group Protection policies, and provided by Square Health, the Aviva DigiCare+ Workplace app could help your clients:

  • reduce sickness absence or presenteeism
  • improve the health and wellbeing of their workforce
  • attract and retain talent

The app and services give employees access to a network of medical professionals. The services are designed to help employees:

  • keep their health on track with an annual health check
  • access GP advice quickly and conveniently
  • look after their mental health
  • access nutritional support
  • obtain a second medical opinion


Aviva DigiCare+ Workplace services

Annual Health Check

Digital GP

Mental Health Consultations

Nutritional Consultations

Second Medical Opinion


Other services accessible through the app

Wellbeing library

Get Active

Service allowances

There may be limits to the number of times employees and/or their eligible family members can use the Aviva DigiCare+ Workplace services. Full  allowances are shown within the app.

Allowances are increased if an employee is insured under more than one Group Protection policy for the following services: Digital GP, Mental Health Consultations and Nutritional Consultations. (Two policies: double the services, three policies: triple the services).

Terms and conditions

The Aviva DigiCare+ Workplace app and services are non-contractual benefits Aviva can change or withdraw at any time. 

Apart from the Wellbeing Library, terms apply to all services. 

Usage limits apply to the Aviva DigiCare+ Workplace app and services, which can be viewed in the app. Users will need to agree to these before using the services.  Personal data is collected and used in accordance with the Square Health privacy policy found here.

The app and services are available to employees who are permanent residents of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.

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Transcript  for video Aviva Digicare+ Workplace

People make businesses work so if employees aren't in good health, neither is the business. The Aviva DigiCare+ Workplace app offers a range of health-related benefits to help make a difference to employees and businesses.

Giving access to a large network of medical professionals.

The app and services are available to employees insured under one of Aviva's Group Protection policies.

And are provided by Square Health. They're non-contractual benefits that Aviva can change or withdraw at any time.

Privacy policy and terms and conditions apply.

We all know how important it is to keep on top of our health, but we don't always give it the attention it needs.

Aviva DigiCare+ Workplace offers insured employees an annual health assessment through a quick self-administered fingerprick blood test which can be taken at home and posted back to Square Health for analysis.

The test looks at 20 different health markers to help spot problems early on including the risk of diabetes, cholesterol status and liver health. Test results are received in a personalised health report which will include any recommended courses of action. A regular health check can help keep on top of health concerns, detect issues early and prevent future health problems.

It's not always easy to get a doctor's appointment so the digital GP service helps to provide a solution for non-emergency health matters.

Available between 8am and 8pm, 7 days a week, and offers 20-minute video consultations with a registered GP. Available to insured employees and their eligible family members, it offers medical advice and guidance and the peace of mind of being able to speak to a doctor quickly.

There may be limits to the number of times employees can use this service, they can check their full allowances within the app.

There's an option to view GP biographies before booking a consultation and to keep the same GP for multiple appointments. Simply complete a short section within the app to give some health background, then book the appointment.

 With appointments usually available within 3 hours, it offers fast flexible access to medical advice. Medication costs apply and if the next day at home delivery service is selected, then delivery charges will also apply. This service is useful for everyday medical issues which normally mean a visit to the GP.

An initial diagnosis can come as a huge shock so a second opinion could offer new information and give some peace of mind.

The second medical opinion service gives access to a network of UK based clinical experts covering physical and mental health conditions. They can provide their medical opinion on a diagnosis originally given by a primary UK treating consultant.

Aviva DigiCare+ Workplace allows employees to share their second medical opinion consultations with their eligible family members. It offers face to face, telephone or in app consultations, a medical expert is then chosen based on their field of expertise or location. There may be limits to the number of times employees can use this service, they can check their full allowances within the app.

Once the necessary medical records are gathered the expert will review the case and issue a report detailing their diagnosis and recommended treatment plan. A second medical opinion could offer the confidence to go ahead and make important decisions about health and treatment paths.

Mental health is as important as physical health, acting quickly to prevent and detect mental wellbeing issues and getting help as early as possible can make a big difference. Aviva DigiCare+ Workplace Mental Health Consultations offers employees and their eligible family members quick access to tailored advice from qualified therapists. There may be limits to the number of times employees can use this service, they can check their full allowances within the app.

Whether its workplace stress, money worries, big changes in life or other events that can affect our mental wellbeing, this confidential service can help.

Generally, within 48 hours patients can get advice from a psychotherapist or cognitive behavioural therapist by video or phone, from the privacy of their own home. It could help avoid potential NHS waiting times and private treatment costs.

Therapists provide advice and devise a personal treatment plan and if needed can signpost to further support. It also provides emotional support if faced with bereavement.

It makes good sense to establish a healthy relationship with food, nutrition affects our physical and mental health and wellbeing. Understanding more about it can help reset relationships with food and encourage long term lifestyle changes.

Through Aviva DigiCare+ Workplace, nutritionists offer advice on healthy eating plans and encourage accountability for food choices and help to break bad habits. Employees have access to thirty-minute consultations with a trained nutritionist, which they can share with their eligible family members.  There may be limits to the number of times employees can use this service, they can check their full allowances within the app.

The nutritionist will develop a tailored personalised plan based around lifestyle factors such as sleep and stress. The advice aims to help establish relevant and achievable goals, focused around nutrition and lifestyle strategies. 

For more information about our products and Aviva DigiCare+ Workplace please speak to your usual Aviva contact or visit us online.

Find out more

Aviva Digicare+ Workplace is accessible through an Aviva Group Protection policy.

If you want to find out more, please email us on


or speak to your Aviva Account Manager.


If your query relates to an existing policy, please call

0800 051 3472

or email


Lines are open Monday to Friday, between 9.00am and 5.00pm

For our joint protection, telephone calls may be recorded and monitored and will be saved for a minimum of five years. Calls to 0800 numbers from UK landlines and mobiles are free. 

Related products

Group Income Protection

Providing financial support and rehabilitation services for employees unable to work due to illness or injury.

Group Critical Illness

A tax-free lump sum is paid to employees if they're diagnosed with a critical illness, or undergo surgery, covered by the policy.

Group Life

We'll pay a lump sum and, if included in the policy, a death in service pension to an employee’s beneficiary should they die in service. This can help ease the financial burden for their loved ones.

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