Group Protection

Aviva DigiCare+ Workplace

Simple care necessities

Help your clients protect the health of their business

We can help your clients support their employees with the Aviva DigiCare+ Workplace smartphone app. It gives them the guidance and care they need to help detect, manage and prevent physical and mental health problems.

Aviva Digicare+ Workplace is included as part of our Group Income Protection and Group Critical Illness cover, and is provided by Square Health. 

Focused on prevention

Includes an annual health assessment to proactively manage potential issues

Proactive quality care

Five key services available to support employees and their immediate family members

Expert advice

Access to Square Health, one of the UK’s largest networks of medical professionals

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Video transcript

Proposition details

Why Aviva DigiCare+ Workplace?

At Aviva we understand that people are what make a business. Now more than ever your clients may be looking at ways to support their employees, whilst also looking at ways to enhance their benefits offering. We can help them to support their employees with the Aviva Digicare+ Workplace app.

Available to your clients’ employees with Group Income Protection or Group Critical Illness cover, the app offers access to five different services including an annual Health Check. This helps your clients’ employees to understand current health conditions as well as spot any potential early warning signs.

 

Potential business benefits:

  • Supports a wellbeing agenda
  • Could help reduce sickness absence/presenteeism
  • Could help improve the health and wellbeing of their workforce
  • Helps their business stand out from the crowd, attract and retain talent

You can find out more about the Aviva Digicare+ Workplace app and it's services in our brochure.

 

Registration Process

A lot of consideration was put into the registration process, making it as simple as possible and therefore we only need 6 pieces of information:

  • Client/employer name
  • Scheme/policy number
  • Employer contact name
  • Employer contact email address
  • Employer contact telephone number

We will then register the key contact which will trigger an invite to the customer portal. The client will receive an email from Square Health inviting them to upload the employee email addresses. The employee will then receive an email from Square Health inviting them to register.

 

Aviva DigiCare+ Workplace is provided by Square Health. Set up by doctors, Square Health has over 25 years’ experience working with insurance providers like us. With an established infrastructure with access to over 5,000 medical specialists across the UK, Square Health helps us put your clients' employees first.

Terms and conditions apply, which can be viewed in the app. Users will need to agree to these before using the services. Personal data is collected and used in accordance with the Square Health privacy policy found here.

Aviva DigiCare+ Workplace is a non-contractual benefit Aviva can withdraw at any time.

Health Check

Aviva DigiCare+ Workplace offers your clients’ employees an annual health assessment through a pin-prick blood test. It’s a simple self-administered finger prick test they can take in the comfort of their own home. This quick test checks 20 different health markers to spot problems early on. It covers issues like the risk of diabetes, cholesterol status and liver health.

They then receive a personalised health report and recommended course of action. If needed, they can then book a consultation with a Digital GP to discuss the results. By taking this simple test once a year, they can keep on top of their health, detect issues early and potentially help prevent certain health problems.

You can find out more about the Health Check service here.

 

The benefits

  • Detect early risk warnings and signs to get faster diagnosis and help prevent conditions worsening    
  • Enables early intervention
  • Convenient and easy to do at home
  • Helps employees pro-actively manage their health

 

What does it cost?

Your clients' employees get a yearly Health Check at no extra cost.

 

Who can use this service?

The Health Check is for insured employees covered under a Group Income Protection or Group Critical Illness policy. 

Digital GP

It’s not always easy or convenient to get to the doctors’ surgery. Digital GP offers a video appointment with a doctor without having to wait for a face-to-face appointment.

Designed to complement existing NHS treatment, the Digital GP is a private doctor service offering your clients’ employees and their immediate families access to clinical advice and guidance in non-emergency situations. It offers the peace of mind of being able to speak to a doctor quickly.

Up to three sessions each policy year are available, which your client’s employees can share with their immediate families. For follow-up appointments, there’s the option to select the same GP as the original appointment or the next available GP.

You can find out more about the Digital GP service here.

 

The benefits

  • It’s easy to use, with fast, flexible access to medical advice
  • The option to view the biographies of a GP before booking a consultation
  • The GP has access to other medical practitioners

 

What does it cost?

Anyone using this service will have to cover the following costs, if they apply:

  • The costs of the medication
  • £15 for a referral letter
  • £15 for an electronic fit note

 

Who can use this service?

The Digital GP service is available to employees insured under Group Critical Illness or Group Income Protection, their spouse or partner and children up to the age of 18, or 21 if in full-time education.

Second Medical Opinion

The Second Medical Opinion service gives your clients’ employees and their immediate families access to a network of UK-based clinicians, covering all physical and mental health conditions. All are experts in their fields and can provide a second opinion on a diagnosis originally given by a primary treating consultant based in the UK.

The service offers a face-to-face, telephone or in-app consultation with a medical expert, who is matched to the needs of the patient based on their diagnosis. As part of the service, the patient will have the opportunity to ask questions and help them further understand the illness they are facing. The service is limited to two second medical opinions in each policy year, shared between the employee and their immediate family.

You can find out more about the Second Medical Opinion service here.

 

The benefits

  • Access to an expert second opinion
  • It could present new information or offer an alternative diagnosis or recommended treatment plan
  • The service covers all conditions, including mental health
  • Offers peace of mind

 

What does it cost?

Square Health cover the costs for the consultation and the report only. The patient must cover any travel costs and costs for any treatment they decide to go ahead with following the second medical opinion, as these are not part of the service.

 

Who can use this service?

This service is available to employees insured under Group Critical Illness or Group Income Protection, their spouse or partner and children up to the age of 18, or 21 if in full-time education.

Mental Health Consultation

Looking after our mental health is just as important as looking after our physical health. Often, one impacts on the other. Available to your clients’ employees and their immediate families, this service offers quick access to tailored mental health advice from a qualified therapist.

This completely confidential service offers help with workplace stress, money worries, family conflict, divorce and other big changes in life. It can also help with events related to family history, post-partum depression and post-traumatic stress disorder. These are examples and not an exhaustive list.

Mental Health Consultations are limited to six sessions a year, shared between the employee and their immediate family. Up to an additional six bereavement consultations are also available outside of the app and are also shared between the employee and their immediate family.

You can find out more about the Mental Health Consultation service here.

 

The benefits

  • Help prevent and detect issues
  • No need to wait for a referral through the NHS, allowing earlier intervention
  • Convenient – have a consultation at home or another safe place
  • Completely confidential

 

Bereavement support

There is also a bereavement service which can be booked through the app (and includes an additional six consultations per policy year). This offers short-term counselling and emotional support for the employee, their spouse/partner or children.

 

What does it cost?

The Mental Health Consultation, including the bereavement service, is available at no additional cost.

 

Who can use this service?

The Mental Health Consultation, which includes the bereavement service, is available to employees insured under Group Critical Illness or Group Income Protection, their spouse or partner and children from age 16 up to age 18, or 21 if in full time education.

Nutritional Consultation

Making healthy nutritional choices helps with achieving good physical fitness, which in turn can affect mental health. That’s why it makes sense to help establish a healthy relationship with food.

This service offers access to consultations with a trained nutritionist to get advice on optimal eating plans and how to break bad habits. Nutritional Consultations are limited to six sessions a year, shared between the employee and their immediate family.

You can find out more about the Nutritional Consultation service here.

 

The benefits

  • Helps reset relationships with food
  • Encourages people to understand the importance of gut health on their general wellbeing
  • Encourages long-term lifestyle changes, encouraging accountability in food choices, helping with weight loss and boosting energy
  • Tailored to the person’s life stage, helping them adapt their diet as their circumstances change

 

What does it cost?

The Nutritional Consultation service is available at no additional cost.

 

Who can use this service?

The Nutritional Consultation service is available to employees insured under Group Critical Illness or Group Income Protection, their spouse or partner and children from age 12 up to the age of 18, or 21 if in full time education.

How to apply

Aviva Digicare+ Workplace is available as part of our Aviva Group Income Protection or Aviva Group Critical Illness cover.

If you want to find our more, please call us on

0800 145 5684

or speak to your Aviva Account Manager.

 

If your query relates to an existing policy please call

0800 051 3472

or email

digicare@aviva.com

Lines are open 9.00am – 5.00pm, Monday – Friday. 

For our joint protection, telephone calls may be recorded and monitored and will be saved for a minimum of five years. Calls to 0800 numbers from UK landlines and mobiles are free. 

Related products

Group Income Protection

Providing financial support and rehabilitation services for employees unable to work due to illness or injury.

Group Critical Illness

A tax-free lump sum is paid to employees if they're diagnosed with a critical illness, or undergo surgery, covered by the policy.

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