Pre sales service
1. Get an Aviva agency code
If you’re a member of a network they will apply for an Aviva agency code on your behalf.
To check if you already have an agency code with Aviva call: 0800 015 0967.
If you do not have an agency code you can register for one using Origo.
You should provide the details of anyone within your organisation who intends to write business with Aviva.
3. Setup Unipass
Unipass digital certificates are free and work like an electronic passport, allowing you to access provider sites without having to remember passwords..
To setup Unipass you need to:
- Register for Unipass
- Go to the Aviva Connect login screen and click on ‘Unipass login’
- Select the certificate you’d like to link to Aviva Connect
- Enter your online account number and password
You will receive an onscreen confirmation that your Unipass is setup and ready to use.
If you’ve forgotten your password you can reset it from the login page.
You will need to enter your 10 digit online account number and email address. The email address will need to be the one currently tied to your online account.
A temporary password will be sent to you by email.
If you have forgotten your online account number, or you have recently changed your email address, please call our Service Helpdesk on 0800 056 4607.
Adding agencies and individuals
Removing agencies and individuals
Also available in online services
Online services overview
Find out more about the online services we offer and get links to the support you need.
Back office and third party support
Find out more about our pre-sale tools, supported back office (CRM) suppliers and third party portals.
Aviva Platform support
To help you use the system with confidence we’ve developed a series of tools to walk you through the key processes.
Protection services support
ALPS is Aviva Life Protection Solutions, our online protection system for advisers.