Inspecie Transfer In Guide – Uncrystallised Accounts

1. Access the customer's Portfolio

  1. Enter the customer's account reference and search
  2. On the summary page, access the customer's Pension account

2. Fill in the Transfer In details

  1. Once on the client's account, click 'one-off payment transfer'
  2. Confirm the customer has had financial advice. Select 'Yes' to continue
  3. Confirm if the customer is subject to reduced money purchase allowance (MPAA). If Yes, then complete sections that follow from the dropdown options: Date that their MPPA was reduced and Reason Why
  4. Confirm if any single payments are to be applied. If 'Yes', input the amount and select the payment method
  5. Confirm if they are employed, self-employed, retired or not in work. Complete the extra information in the boxes provided
  6. Add the single payments initial advice charge. Advice charge can be percentage or monetary and is taken from the policy, not the payment

If you're adding multiple transfers and choose a percentage amount, this will be taken off each transfer as they are applied following completion.

A monetary amount is taken from the first transfer keyed, please note the summary will show this as being across the total value of the transfers applied.

3. Key on the Transfers

  1. Confirm what transfers are to be applied. You must fill in the client's employment status again
  2. Fill in the ceding schemes details. Most ceding schemes can be searched in the ceding scheme field, if not available a scheme can be manually added
  3. Add the account number

4. Is this a transfer of cash or re-registration of assets?

Re-registration of assets

  1. Select re-register assets
  2. Select if this is a full or partial transfer
  3. Input how much cash is being transferred

Cash

If you wish to select a cash transfer follow the Pre-Retirement (Uncrystallised) Cash Transfer In Guide.

5. Select which assets are being transferred

  • If using Quick Add:
  1. Results matching the asset name or code will automatically appear in a drop-down list
  2. When you find the investment you want to add to the transfer application, click the fund name in the drop-down and then Add
  • If using Detailed Search:
  1. Click Search to right of where the fund name or code was entered
  2. You can also filter the results using the fund manager, sector, or fund type drop-down list options
  3. When you find the investment you want to add to the transfer application, click the tick box next to the name

Once all assets have been added continue to next page.

6. Confirm the transfer details

  1. Check all the details are correct
  2. Complete the Client Declaration at the bottom of the page
  3. Once all the above has been completed, click on Submit Application

If manual paperwork is required

  1. Send the ceding scheme paperwork and any other documents to the receiving scheme
  2. Upload everything sent to the client
  3. We will complete the receiving scheme warranty and send it to the receiving scheme

Once submitted please allow sufficient time for the funds to re-register. Once picked up by the inspecie team the transfer will take 6-8 weeks.

How to view the progress of the transfer

Method 1

  1. Click My Services in the top navigation of the Platform
  2. Click Platform Services
  3. Click Transfer tracker
  4. Select any relevant filter options: adviser, transfer type, status
  5. Click Search
  6. Locate the transfer
  7. Click the down arrow to view the latest note

Method 2

  1. Search for and access the customer's Portfolio Summary the transfer is on behalf of
  2. Access the relevant product that has the transfer
  3. Click Pending Transactions tab
  4. Locate the transfer under Pending transfers
  5. Click Transfer Tracker link
  6. Click the down arrow to view the latest note