Do I have to have available cash to process an ad hoc withdrawal for my client?

The platform allows you to key on a 'sell and withdrawal' in a one-stage, straight through process. But it's worth being aware that, if the sells yield less than is needed on an Investment Portfolio or ISA Portfolio, the client will receive a reduced amount. 

To avoid these scenarios it is possible to generate the required cash in advance (via the Sell process), factoring in upcoming fees and charges, the current cash account balance and market movement. Once you have the required available cash in the client's cash account - you can key the withdrawal online from available cash, ensuring the correct full amount pays to the client.