Inspecie Transfer In Guide – ISA and Investment Portfolio Accounts

In this guide, you'll get a step-by-step guide on how to complete an in-specie transfer in for an ISA or investment portfolio on the Aviva Platform.

Published: 22 Apr 2025

Step 1 – access the customer's portfolio

Enter the customer's account reference and search
On the summary page, access the customer's ISA or investment portfolio

Step 2 - Fill in the Transfer In details

Once on the client's account, click 'one-off payment transfer'
Confirm the customer has had financial advice. Select 'Yes' to continue
Confirm if any single payments are to be applied. If 'Yes', input the amount and select the payment method
Confirm if they are employed, self-employed, retired or not in work. Complete the extra information in the boxes provided
An Initial Advisor Charge (IAC) cannot be keyed on as part of an inspecie transfer. If this is required, this has to be submitted on an ad-hoc basis

If you're adding multiple transfers and choose a percentage amount, this will be taken off each transfer as they are applied following completion.

A monetary amount is taken from the advisor charge keyed. Please note the summary will show this as being across the total value of the transfers applied.

Step 3 - Key on the Transfers

Confirm what transfers are to be applied. You must fill in the client's employment status again
Fill in the ceding schemes details. Most ceding schemes can be searched in the ceding scheme field. If not available, a scheme can be added manually
Add the account number. If an ISA, fill in the tax year detailshoose a percentage amount, this will be taken off each transfer as they are applied following completion.

Step 4 – is this a transfer of cash or re-registration of asset?

Re-registration of assets

Select Re-register assets
Select if this is a full or partial transfer
Input how much cash is being transferred

Transfer of cash

To select a cash transfer, follow the ISA & Investment Portfolio Cash Transfer In Guide.

Step 5 – Select which assets are being transferred

Using Quick Add or Detailed Search, enter the model or fund name or SEDOL/ISIN code

If using Quick Add:

Results matching the asset name or code will automatically appear in a drop-down list
When you find the investment you want to add to the transfer application, click the fund name in the drop-down and then Add

If using Detailed Search:

Click Search to the right of where the fund name or code was entered
Filter the results using the fund manager, sector, or fund type drop-down list options
When you find the investment you want to add to the transfer application, click the tick box next to the name

Once all assets have been added continue to next page.

Step 6 – Confirm the transfer details

Check all the details are correct
Complete the Client Declaration at the bottom of the page
Once all the above has been completed, click on Submit Application

If manual paperwork is required

Once submitted, we'll email you a transfer acceptance letter
Upload everything sent to the client – please email upload confirmation to platforminspecie@aviva.com
Upload everything sent to the client

Once submitted, please allow sufficient time for the funds to re-register. Once picked up by the in specie team, the transfer will take 6-8 weeks.