Red Apple Law legal services

Book a callback with a bereavement adviser who can help you resolve quick questions or large tasks during bereavement. Your adviser can also help you to access free tools and are on hand to make sure you don’t get stuck.

- Stop mail and notify organisations

- Help to access the free Executor Toolkit

- Help to locate a will, funeral plan, or funeral wishes document

- Help to interpret the contents of a will

- Find a funeral director or regulated funeral planning service

- Identify whether you need probate and how much help you need from a legal professional

- Clarification of your legal responsibilities and rights as an Executor, Personal Representative or beneficiary

- Information about what to do when there is no will (intestacy)

- Help to access free online grief counselling

 

How does it work?

Book a callback via the online system. You will be connected with a bereavement adviser who will support you with your query and offer an ongoing point of contact.

 

National Funeral Wishes Register

Recording your Funeral Wishes is an essential step to help answer some of the many questions a grieving family will face, providing clear direction for your final arrangements and removing the burden of uncertainty. Take a moment to record your funeral wishes for free. Your wishes will be stored on a national database, ensuring they can be followed with confidence.

Want to leave something more? Upgrade to our Personal Messages feature to record messages or stories for your loved ones. Get started today and receive a 25% discount on this feature.

Personal Messages upgrade is an optional paid-for service which, if selected, will have a 25% discount applied. Use code AVIVA at checkout.

 

How does it work?

Complete your wishes online. Your Funeral Wishes document is securely stored on the National Funeral Wishes Register, where it remains safely accessible to loved ones.

- Write Funeral Wishes using the online questionnaire

- Update anytime

- Loved ones can retrieve your wishes, subject to ID checks.

 

The Funeral Wishes Register is an optional paid for service. 

Don't leave your legacy to chance. A legally sound will ensures your assets are distributed exactly as you intend. Our service makes the process of creating a will straightforward and stress-free, empowering you to define your legacy and protect your loved ones from uncertainty.

 

Why make a will?

- Control who inherits your property and assets. Without a will, the laws of intestacy determine who gets your assets, which may not align with your wishes

- Appoint guardians for your children. This ensures your children will be cared for by someone you trust.

- Peace of mind for your family. A will minimises disputes and guesswork during an already difficult time.

- You can choose your executors. Choose someone you trust to manage your estate and carry out your wishes.

- Make provisions for pets and charities. A will allows you to name a guardian for your pets and leave a legacy by donating to a cause you care about.

 

Why Red Apple Law?

- Online, telephone and video options

- Specialist vault storage - included

- Online storage - included

- Registration with The National Will Register - included

- Trusted People access - included

- Every will is professionally checked

 

How to begin?

Book a free consultation to discuss your plans. Or start your will online.

· Start online: The online will is suitable for simple circumstances. The online system will ask you some quick questions to make sure the online will is suitable for you. You can then complete your will online. Use the ‘Need help?’ button at any time to talk to someone.

· Talk to someone: Book a free callback to discuss your plans and book an appointment to write your will. A professional Will Writer will ensure every aspect of your estate is considered. You can also ask about trusts and tax queries.

 

Important information: Please be aware that, under UK Law, only a hard copy of your will is valid, and it must be signed and witnessed correctly. For extra peace of mind, Red Apple Law provide signing instructions and final checking with all wills.

The Will Writing service is an optional paid-for service, which, if selected, will have a 25% discount applied. Use code AVIVA on registration to activate your discounts.

A Lasting Power of Attorney (LPA) allows individuals to appoint trusted persons (Attorneys) to make decisions about their health, welfare, and financial matters if they lose the capacity to do so themselves. Without an LPA, families can face a difficult, expensive, and lengthy legal process. Our service helps you create a legally sound LPA efficiently, ensuring your affairs are in the right hands and your family is protected from unnecessary stress.

 

How does it work?

Online, telephone and video options are available.

· Start online: The online LPA is suitable for simple circumstances. The online system will ask you some quick questions to make sure the online LPA is suitable for you. Use the ‘Need help?’ button at any time to talk to someone.

· Talk to someone: Book a free callback to discuss your plans and book an appointment to write your LPA with a professional.

 

Important information: An LPA must be registered with the Office of the Public Guardian (OPG) for it to be valid. Registration can be a complicated process, and failed registration can be a source of delays and additional fees. For extra peace of mind, Red Apple Law will help you to register your LPA. OPG registration fees are outside of Red Apple Law's control and not included.

 

An LPA is an optional paid-for service, which, if selected, will have a 25% discount applied.

 

Full pricing details can be found within the LPA section on the Red Apple Law website.

Important information: A Living Will is legally binding in England, Wales and Northern Ireland, meaning healthcare professionals must follow your valid and applicable instructions. In Scotland, it is not legally binding in the same way, but it is recognised as an important document that medical professionals must take into account when making decisions about your care.

This online service provides a clear, step-by-step process to help you create a valid and comprehensive Advance Decision, ensuring your healthcare wishes are respected by medical professionals and your family.

 

A Living Will is an optional paid for service.

 

Why write a Living Will?

· It protects you from unwanted treatment. It ensures you won't receive a specific treatment that you feel goes against your personal values or beliefs.

· Provide clarity for your family. It saves your loved ones from having to make agonising decisions about your care during an emotional and difficult time.

· Your wishes are legally respected. In England, Wales, and Northern Ireland, a valid and applicable Living Will is legally binding.

· You can plan for the unexpected. A sudden accident or illness could leave you unable to communicate, and this document ensures your preferences are known in advance.

 

How to get started?

The Living Will is available online. Simply complete the online questionnaire, and your document can be downloaded and signed once complete.

 

When someone is diagnosed with an illness, they may want to review their current will or talk to a professional about putting legal plans in place as soon as possible.  

Red Apple Law offer specialist consultations for these situations 

- ASAP consultation with a highly experienced and compassionate estate planning team to put documents in place, like a will 

- The estate planning team can work with the bereavement team and other legal teams, who may advise additional considerations to support individuals and families with their legal and practical needs in future. This can reduce administrative load for families and prevent avoidable situations. 

 

How does it work?

- Use the online portal to book a callback

- A member of our support team will contact you to discuss your needs and book a planning appointment  

- The planning appointment is free. If you choose a service, like a Will, any available discounts will already be applied. 

The Red Apple Law Legal Helpline is available for those seeking general guidance on their next steps when approaching a legal situation, as well as information on the services required to achieve a positive outcome.  

For example, buying or selling a home, divorce and cohabiting, trusts and tax queries, and what to do when a loved one dies or loses capacity. 

 

What can you get from the Legal Helpline? 

- General guidance on the law 

- Explanation of any services you will need to consider to resolve a legal situation 

- Quotations for any required services (if applicable and requested) 

 

How does it work?  

Book a callback online to access support from the Legal Helpline. The Legal Helpline is supported by a network of professionals who will be able to give you general information about your query and help to understand your next steps. your request, you will be contacted by phone, usually within 4 business hours (9.00am to 5.00pm, weekdays). 

 

Why only general guidance?

Legal helplines are limited to offering general guidance, as UK regulations prevent regulated professionals from providing tailored advice unless they have a contractual agreement with the customer. This protects customers by outlining what the professional must deliver and giving access to redress if things go wrong. If tailored advice is needed, this will be made clear, and the professional will offer appropriate next steps. 

 

The Legal Helpline may suggest additional services that are required to resolve a legal situation   these services may charge a fee. The 25% discount would not be applicable for these services.  

Callbacks take place between 9 am-5 pm. We aim to contact you within 4 business hours, although times may vary during peak times.  

Flexible probate solutions, from guided DIY to solicitor-managed services, along with practical support like property handling, bereavement care, and fast-tracked probate. Our range of services is structured to suit all estate complexities and budget needs. In addition, access free online professional grief counselling and an online Bereavement Guide through the online portal

 

How to access? 

Go online to book a callback to discuss which option is right for you, or start online with the free Executor Toolkit.

 

The Executor Toolkit (DIY Probate and Estate Administration) 

Free for Aviva customers, the Executor Toolkit is a comprehensive online tool which provides a step-by-step format to help Executors or Personal Representatives administer an estate someone has passed away. 

- Enables you to apply for a Grant of Probate (or Grant of Representation if there is no will) and manage the estate online. 

- Generates estate tax accounts, helpful checklists, and creates pre-populated letter templates required for organisations and beneficiaries. 

- Best suited for non-taxable estates. 

 

Hand over your legal tasks to a professional  

Get Probate sorted with Red Apple Law legal services flexible options for more complicated estates, or for those who would prefer to rely on a professional. For example, the Simple Estate Administration service and the Full Estate Administration service. Contact Red Apple Law for free to discuss which option suits your circumstances.