Global Treatment

Jenna’s Global Treatment story

Jenna Haskins – Aviva Global Treatment customer:

“Hi, I’m Jenna, I’m 30 and I live in bath in the UK. I live at home with my husband and 4-year old daughter. I was 27, it was just before my 28th birthday, I found a lump in my breast.”

Jenna was diagnosed with breast cancer and as time went on, they found out that it had spread to her bones, specifically one area on her spine.

“My oncologist in the UK told us about the area on my back. Him and his nurse specialist turned around and said ‘yeah, well the prognosis is three to five years’”. They had mentioned that there was this stereotactic radiotherapy that was available that I could have for me spine, but actually through the NHS I wasn’t eligible, I didn’t meet the criteria for it.”

Jack Haskins – Jenna’s husband:

“We were in a position when our minds were spinning with what had happened, we didn’t know what we could do, it was up and down and a lot of sleepless nights. And it just sprung to me that we had this additional insurance policy. I made the phone call, from then on it was simple and straightforward.”

Aviva’s Global Treatment cover in partnership with Further, provides access to international facilities, doctors and treatment for a number of life-threatening conditions including cancer.

Further arrange all the logistics including travel, accommodation and medical appointments.

Paloma Farmin – Case Management Lead and R.N.:

“In Jenna’s particular case, we offered a branch of a recognised hospital from the United States, and also because of the fact that it was a hospital that actually offered her the treatment that she needed, which was the stereotactic radiotherapy.

Jack:

“We didn’t have to worry about anything, within 10 days we were probably out in Madrid. When you’re going through what you’re going through to have that support and handholding is perfect because it’s a huge weight lifted when you’ve got other issues to take care of.”

Marijana Rudolovic – Jenna’s case manager:

“We spoke mostly daily when they had to come to Madrid for Jenna’s treatment. From the beginning I noticed how warm they are and how positive and they really wanted to come to Madrid to get this treatment.”

The therapy worked really well, but I’ll need regular scans and will continue to have consultations with my international doctors – Jenna Haskins, Aviva Global Treatment customer

Jenna:

Just the difference in how things are said it just has a massive impact on me. And so, the positivity here was just brilliant. So yes, the NHS is great… but it doesn’t offer everything that other places can, so coming abroad gave me the option to have treatment that I wasn’t eligible for in the UK.

People don’t even think about insuring their phone, but this is your life, this is your health.

There was no way we would’ve been able to afford it ourselves, and so it’s just a massive piece of mind for us as a family,”

Jack:

“It’s the best decision of our lives, without knowing it at the time, and it’s something that we’re extremely thankful for and grateful for.”

Brought to you by Aviva in conjunction with Further, Global Treatment is available alongside Life Insurance+, Critical Illness+, Income Protection+ and Living Costs Protection for an additional cost of £3 per month.

Global Treatment provides access to international facilities, doctors and treatment for cancer, coronary artery bypass surgery, heart valve replacement or repair, neurosurgery, live-donor organ transplant and bone marrow transplant.

For full details on how Global Treatment works and its financial limits, speak to your financial adviser or refer to the relevant policy conditions.

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