Wellbeing services from Aviva

for Group Income Protection clients

Where there's wellbeing there's a way

We want to help support your client's employees as they seek to live their best life. That means encouraging them to consider their wellbeing in terms of everything they do – what they eat, how active they are, their mental health, how they sleep and how they spend and save money.

By promoting healthier habits and incremental shifts in attitudes and actions we help people make informed, balanced and positive lifestyle choices.

Physical wellbeing

 

By offering services that promote physical wellbeing to your client's employees, we can help them live healthier, happier lives

Mental wellbeing

 

By offering services that promote mental wellbeing to your clients' employees, we can help address potential problems before they become more serious

Why is wellbeing so important?

 

Wellbeing isn’t a one size fits all approach, so not every benefit offered will suit everyone – this is why it’s important that a broad range is on offer for your clients

Who's eligible?

We’re dedicated to helping people live their best lives. 

With Group Income Protection, your clients' employees get access to expert clinical help when they need it. Alongside that and the financial support it offers, their employees get a fully rounded suite of wellbeing services to help them make informed, balanced and positive lifestyle choices. And if the going gets tough, we also have support services to help them cope, with stress and grief. 

These are non-contractual services which can be withdrawn by Aviva at any time. The services are available to employees who are permanent residents of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.

 

 

 

 

Proposition details

Aviva DigiCare+ Workplace

Aviva DigiCare+ Workplace

Simple care neccesities

What is it?

We can’t predict what will happen tomorrow, but we can prepare for it today. Provided by Square Health, the Aviva DigiCare+ Workplace smartphone app can help. It puts the guidance and care your client's insured employees need to help detect, manage and prevent physical and mental health problems at their fingertips. It takes only a few clicks to help them towards a healthier future. It takes Aviva to help your clients live their best life.

How is it helpful?

The app offers access to five different services, including a self-administered annual Health Check. This helps your clients’ employees to understand current health conditions as well as spot any potential early warning signs. 

Aviva DigiCare+ Workplace services at a glance:

Annual Health Check – a home-based test examines 20 different health markers to help identify problems early, including diabetes risk, cholesterol status and liver health. 

Digital GP – a private doctor service offering your client's employees quick access to clinical advice and guidance, through up to three sessions a year. They can also order repeat NHS prescriptions.

Nutritional Consultations - your clients' employees can have up to six consultations a year with a nutritional expert, including advice and guidance on delicious healthy eating plans.     

Mental Health Consultations – tailored advice from mental health professionals if there’s any issue – home or work related – your client's employees need to talk over, including bereavement support. Employees get access to six Mental Health Consultations a year, with an additional six bereavement consultations   

Second Medical Opinion – helps your clients' employees get two expert second medical opinions a year and treatment plan from a UK-based clinician after an initial diagnosis.

To find out more detailed information on each of these services visit our Aviva DigiCare+ Workplace page.

Your clients' employee's can also access Aviva's Wellbeing Library through Aviva DigiCare+ Workplace. Stress and worry can take a toll on wellbeing, wherever it comes from. The Wellbeing Library is an online library of useful content, hints and tips - including guides and tools. 

What are the benefits provided by the service?

Benefits to your clients

-  Supports a wellbeing agenda

-  Could help reduce sickness absence/presenteeism

-  Could help improve the health and wellbeing of their workforce

-  Helps their business stand out from the crowd, attract and retain talent

Access to a large network of medical professionals

Aviva is working with Square Health to provide Aviva DigiCare+ Workplace. Set up by doctors, Square Health has more than 25 years’ experience working with companies like Aviva to deliver benefits to their customers. 

With an established infrastructure providing access to over 5,000 medical specialists across the UK, Square Health helps us to put the needs of your client's employees first.

How can client’s access Aviva DigiCare+ Workplace?

The app is available to insured employees of Group Income Protection clients. Employees can download the Aviva DigiCare+ Workplace app now to help them stay on top of their health and wellbeing.

All they need to do is follow the instructions on their registration email. Mobile data charges may apply.

These services are non-contractual benefits Aviva can change or withdraw at any time. Aviva DigiCare+ Workplace is available to employees who are permanent residents of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.

Aviva DigiCare+ Workplace is powered by Square Health.

Terms and conditions and the privacy policy for Aviva DigiCare+ Workplace can be viewed in-app.

Any questions?

If you have any further questions take a look at:

Aviva DigiCare+ Workplace

Aviva DigiCare+ Workplace Brochure 

Get in touch with your usual Aviva account manager

Or

Email: digicare@aviva.com

Aviva Line Manager Toolkit: Mental Health

Aviva Line Manager Toolkit: Mental Health

Good conversations start here

What is it?

Developed by mental health professionals, the digital Aviva Line Manager Toolkit: Mental Health offers bite-sized videos to help your client's line managers identify signs and symptoms of poor mental wellbeing among team members, both in the physical and remote work environment. It takes Aviva to help line managers get the training they need to address mental health issues before they become a bigger problem.

The Aviva Line Manager Toolkit: Mental Health is available to both insured and uninsured line managers as part of an eligible Aviva scheme.  

How is it helpful?

The digital Aviva Line Manager Toolkit: Mental Health can help your clients' line managers feel more confident in holding appropriate and supportive conversations with team members, so they can help address mental wellbeing concerns before they become more serious. It takes Aviva to help give them the training they need to make a positive difference.

What are the benefits of this service?

Empower your clients’ line managers to spot warning signs

The toolkit provides bite-sized videos, designed to help line managers identify signs and symptoms of poor mental wellbeing among team members, both in the physical and remote work environment.

Supporting employees to stay in, or return to work successfully

Helping an employee with poor mental health to stay in work or managing a successful return to work after mental health leave, is critical. The toolkit provides key information and guidance for line managers on the reasonable adjustments and adaptations which could be made to support their team members.

Help your clients’ line managers to manage their own mental health needs

Your clients' line managers play an important role in supporting an organisation's mental health and wellbeing, but they need to look after themselves too. The Aviva Line Manager Toolkit: Mental Health gives them valuable information on how to manage professional boundaries while supporting their team and how to respond to their own mental health needs. It takes Aviva to help give them the tools they need to stay mentally healthy.

Easy-to-access, self-serve content 

Your clients' line managers can 'self-serve' each module at a time that suits them and revisit any time they need to.

How can my clients' line managers access this?

We have created a suite of employee engagement materials so that your clients can easily communicate and launch this service to their line managers.

Details on how to find out more are provided within your clients' policy documents or speak with your usual account manager.

Please note, your clients will be required to accept a set of corporate terms and conditions before they are able to launch this service to their line managers. 

These are available to view on-line before accessing the toolkit and the employee engagement materials. 

Any questions?

If you have any further questions about the Aviva Line Manager Toolkit: Mental Health, please contact your usual account manager or email us on: groupprotectionsalessupport@aviva.com.

Please be aware that this service is not intended to offer personalised medical advice or replace established mental health care pathways. It supplements existing channels by offering an advice and support framework for line managers, helping them to support colleagues who may be experiencing mental wellbeing concerns which are presenting within the workplace.

This service is a non-contractual benefit Aviva can withdraw at any time. Aviva Line Manager Toolkit: Mental Health is available to employees who are permanent residents of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.

 

Get Active

Get Active

Shape up, Dont shell out

What is it?

With Get Active, insured employees can get discounts for over 3,000 health and fitness clubs, online workouts and a variety of other products and services to promote a healthy lifestyle.  All of this is designed to help them stay fit, happy and healthy. It takes Get Active. It takes Aviva.

How is it helpful?

Your clients' insured employees can improve their wellbeing with discounts on a variety of products and services to help them get active and keep healthy. From health and fitness club memberships, at-home fitness and online workouts, to a range of other products and services that can enhance a healthy lifestyle, there is something for everyone. 

How can Get Active help your clients' business?

The benefits of regular exercise could mean a fitter, healthier and happier workforce. In turn, this could lead to increased employee engagement and productivity.

How can your clients' employees access this?

Get Active is available at no extra cost to all Aviva Group Income Protection customers. Details on how to access this service are provided in policy documents. 

Terms and conditions and the privacy policy can be viewed on-line before signing up.

Please note: completing the sign up process, either online or in person at the employee’s selected health and fitness club, may result in their entering a binding contract with the gym selected. This could include conditions such as minimum term and monthly fees. Insured employees should read the terms and conditions relating to their chosen gym carefully.

This service is a non-contractual benefit Aviva can withdraw at any time. Get Active is available to employees who are permanent residents of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.

Any questions?

If you have any questions about Get Active, please speak to your usual account manager or email groupprotectionsalessupport@aviva.com.

EAP

Employee Assistance Programme (EAP)

A chat is as good as a rest

What is it?

Designed to help your clients' employees to stay happy and healthy, our Employee Assistance Programme can offer valuable support in all areas of their lives, such as coping with pressures at work, relationship break downs, or money worries. The service is provided by Care first and is open to all employees, even if they are not covered by your clients' Group Income Protection policy.

What are the benefits?

24/7 counselling helpline

The Employee Assistance Programme includes access to a 24/7 helpline for in-the-moment support. Your clients' employees can talk to qualified counsellors from The British Association of Counselling and Psychotherapy (BACP), about any personal issues they may have.  Your clients' employees can also access online resources with advice, articles and webinars on everyday topics, from relationships and childcare to bereavement.

Qualified counsellors

Your clients' employees can talk to BACP accredited counsellors, who can provide in-the-moment advice and support to help them work through their concerns and deal with anxiety or stresses with short-term solution focused therapy. If counselling is clinically appropriate, the EAP offers up to eight counselling sessions a year.

Information services to help address everyday challenges

The programme's information services can equip your clients' employees with essential knowledge to help them address everyday challenges at work or in their personal life. They aim to answer queries and offer immediate help, if necessary they’ll refer your clients' employee to a BACP  counsellor.

Online resources

Your clients' employees can also access online resources with advice, articles and webinars on everyday topics, from relationships and childcare to bereavement.

How can your clients' access this service? 

Details on how to access this service are provided in policy documents. 

The EAP is provided by Care first and is offered to all your client's employees, regardless of whether or not they are covered under Aviva's Group Income Protection policy.

The EAP is a non-contractual service that can be withdrawn at any time. EAP is available to employees who are permanent residents of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.

Any questions?

If you have any questions about EAP, please speak to your usual account manager or  email: groupprotectionsalessupport@aviva.com.

Workplace Wellbeing

Workplace Wellbeing

Just the wellbeing for the job

What is it?

Finding a wellbeing programme that works for everyone within a business, and aligns with the company culture, can be challenging. At Aviva, we know one-size approach doesn't fit all, so we use our experience to help your clients identify and introduce a wellbeing strategy.

How is it helpful?

A successful wellbeing programme could help your client’s build a healthier, happier workforce. In turn, this could give them a healthier, happier business with lower absenteeism and associated costs. It can help their employee’s deal with everyday issues, plan for a better future, and cope with the unexpected.

Your client's managers can learn from professional run courses

No two workforces are the same, so we can tailor most solutions to match your client’s needs. We offer a wide range of solutions to help strengthen the physical and emotional wellbeing of employees. From stress management to alcohol awareness, from physiotherapy to mindfulness, all of our courses are delivered either by our own clinical experts or by trusted partners. These training courses could become part of a valuable workplace wellbeing programme.

What are the potential benefits of this service?

-  Transform the company's culture

-  Stand out from the crowd

-  Could help lower sickness absence

-  Create a great place to work

-  Develop employee engagement

-  Implement a structured wellbeing programme

How can my clients' employees access this service?

To find out more about Workplace Wellbeing and the courses on offer to your client's please email us at:

wellbeingservices@aviva.com

Any questions?

If you have any questions or queries about Workplace Wellbeing, please speak to your usual account manager or email us at wellbeingservices@aviva.com

Costs

Courses delivered by Aviva Clinical experts are provided at no extra cost.

Courses delivered by trusted partners are typically provided at discounted rates.

Once we understand your client's workplace wellbeing needs and timescales, we will work with them to agree the courses that may be of benefit to your client and their business. At this point, we will be able to confirm any costs involved. The costs payable  for the training courses are normally classed as a business expense.  This is based on our understanding of current tax law and practices. Tax law and practices could change in the future. We recommend that they get professional advice from their own tax advisers.

All Workplace Wellbeing benefits are non-contractual, and Aviva can withdraw them at any time. They are available to employees who are permanent residents of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.

Thrive

Thrive

It's good to thrive

What is it?

A confidential, NHS-approved app providing your client's employees with simple, effective evidence-based tools to improve their mental wellbeing. 

The app uses clinically effective techniques and cognitive behavioural therapy methods to screen for and help people manage specific stress triggers, retrain helpful thoughts and learn helpful relaxation techniques.

How is it helpful?

Used regularly, Thrive: Mental Wellbeing could help to detect and manage common mental health conditions before they become severe. Early intervention and effective management can help improve recovery rates. It could also provide meaningful reporting data, so your client can make informed decisions on how to support their employees. And that could lead to improved healthcare outcomes for employees and show a real return on investment.

What are the benefits?

Content for everyone

Computerised cognitive behavioural therapy (cCBT)

Online therapy to help your clients' employees manage stress and improve mental health.

Deep muscle relaxation

A technique to induce a relaxation response to calm the mind, slow the heart rate and reduce tension.

Calm breathing

Reduces stress, anxiety and panic, and promotes better sleep.

Meditation 

Meditation helps your clients' employees think differently, so they can think before reacting to challenges

Self-suggestion

Helps your clients' employees create new thought habits to help them deal with stressful situations

Applied relaxation 

 Employees can learn how to rapidly relax and reduce feelings of stress, panic or anxiety.

How can my clients' employees access this service?

Thrive is available at no extra cost to all Group Income Protection customers, details on how to access this service are provided in policy documents.  The terms and conditions and the privacy policy can be read in-app before signing up.

This service is a non-contractual benefit Aviva can withdraw at any time.

Available to all employees insured and uninsured.

Thrive is available to employees who are permanent residents of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man

Any questions?

If you have any questions about Thrive please speak to your usual account manager or email: groupprotectionsalessupport@aviva.com

Wellbeing Library

Wellbeing Library

Take a leaf from an experts book

What is it?

Stress and worry can take a toll on wellbeing, wherever it comes from. The Wellbeing Library is an online library of useful content, hints and tips - including guides and tools. 

How is it helpful?

In the Wellbeing Library, your client's employees will find sections offering helpful support on all kinds of situations, from family and relationships, money or work, mental or physical health conditions. Whatever's on their mind, they can find information to help them deal with it. 

How can my client’s access the Wellbeing Library?

For clients with the Aviva DigiCare+ Workplace app your client's employees can access the Wellbeing Library content directly within the app, for non-insured employees or customers without the DigiCare+ Workplace app we have made the Wellbeing Library available as an online resource

These services are non-contractual benefits Aviva can withdraw at any time. The Wellbeing Library is available to employees who are permanent residents of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.

Any questions?

To find out more about Aviva DigiCare+ Workplace and the  Wellbeing Library, please speak to your Aviva account manager. or email us: groupprotectionsalessupport@aviva.com

 

Helping you sell

Finding the right clients

How can clients launch these services?

Any questions?

How to apply

If you're applying for a business with under 250 lives you can use our online system:

Aviva Group Protection Online

Alternatively, please email  us on:

groupprotectionsalessupport@aviva.com

or speak to your Aviva Account Manager.

 

If your query relates to an existing policy please call:

0800 051 3472

Lines are open 9.00am – 5.00pm, Monday – Friday. 

or email:

groupprotectionsalessupport@aviva.com

For our joint protection, telephone calls may be recorded and monitored and will be saved for a minimum of five years. Calls to 0800 numbers from UK landlines and mobiles are free. 

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