Aviva Adviser: Wellbeing for Group Income Protection

We want to help you support your client's employees as they seek to live their best life. That means encouraging them to consider their wellbeing in terms of everything they do - what they eat, how active they are, their mental health, how they sleep and how they spend and save money. They can also access discounts and support to help get important legal affairs in order.

By promoting healthier habits and incremental shifts in attitudes and actions we help people make balanced and informed lifestyle choices.

Physical Wellbeing

By offering services that promote physical wellbeing to your client's employees we can help them live healthier, happier lives

Mental Wellbeing

By offering services that promote mental wellbeing to your client's employees we can help address potential problems before they become more serious

Why is wellbeing important?

Wellbeing isn't a one size fits all approach, so not every benefit offered will suit everyone - this is why its important that a broad range is on offer for your client's employees

Help your client's employees live smarter with a new approach to wellbeing

We’re dedicated to helping people live their best lives.

By promoting healthier habits and small shifts in attitudes and actions, we can help employees make informed, balanced and positive lifestyle choices. And if the going gets tough, we also offer services to help your clients' employees cope with things like stress and grief.

We believe the range of wellbeing services will help your clients' employees become happier and healthier, which could lead to increased employee engagement, improved staff retention, increased productivity and reduced absenteeism. All of which could help contribute to improvements in the bottom line.

These services are non-contractual benefits Aviva can change or withdraw at any time. This does not apply to Grief Encounter as they are a charity and this service can be used by anyone. They're available to employees who are permanent residents of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.

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Transcript

Life cover is the one that everyone hopes they won’t need.

Nevertheless, no one would deny the reassurance of the financial benefit and the bereavement support it can give those left behind.

But does it only have to be there for the sad part?

No.

Because at Aviva, we believe that group life cover should support employees in ‘life’

That’s why the wellbeing services available mean there’s a whole other side to our Group Life cover.

A side that doesn’t just wait for, or even depend on death.

Because it’s also there to help employees throughout their lives.

A finger-prick health check to help prevent and detect health issues.

Digital GP consultations give quick access to medical professionals, 7 days a week.

Easy access to mental health support and guidance, from self-help tools to video consultations with a clinical expert.

Discounted legal services, including will-writing and lasting power of attorney, to give employees peace of mind they’ve done their best to prepare for the worst.

On top of gym membership discounts and much more.

At Aviva, we try to help people get the best out of life. And so, with Group Life cover, we’re not just there if life ends.

Group Life cover.
It takes Aviva.

Wellbeing Services

Aviva DigiCare+ Workplace

What it is

We can’t predict what will happen tomorrow, but we can prepare for it today. Provided by Square Health, the Aviva DigiCare+ Workplace app can help. It puts the guidance and care your client's insured employees need to help detect, manage and prevent physical and mental health problems at their fingertips. It takes only a few clicks to help them towards a healthier future.

How it helps

The app offers access to five different services, including a self-administered annual Health Check. This helps your client's employees understand current health conditions as well as spot any potential early warning signs.

Aviva DigiCare+ Workplace services at a glance

Health Check – this annual, self-administered blood test, looks at 20 different health markers to spot problems early, including diabetes risk, cholesterol status and liver health. It also includes a personalised health report with a follow-up digital GP consultation available.
Digital GP – employees can receive the guidance they need from an NHS-registered private GP through the app and usually receive an appointment within 24 hours. They will have access to 20-minute video consultations (including wrap-up time), which can be shared with their eligible family members. Video consultations are bookable any day of the week between 8am and 8pm.
Nutritional Consultations – employees have access to 30-minute consultations with a trained nutritionist, which can be shared with their eligible family members. It offers advice and guidance on optimal eating plans, how to change their relationship with food and breaking bad habits.
Mental Health Consultations – to help with many types of issues, from workplace stress to money worries, big life changes and more. Includes bereavement support for the unfortunate times when employees need it. This service can be shared between the employee and their eligible family members.
Second Medical Opinion – for an expert opinion on an initial diagnosis and treatment plan, this service can be shared between the employee and their eligible family members. These are UK based clinicians.

There may be limits to the number of times employees can use the above services, they can check their full allowances within the app.

For more detailed information on each of these services, please visit our Aviva DigiCare+ Workplace page

Your client’s employees can also access Aviva's Wellbeing Library through Aviva DigiCare+ Workplace. Stress and worry can take a toll on wellbeing, wherever it comes from. The Wellbeing Library is an online library of useful content, hints and tips - including guides and tools. In the Wellbeing Library, employees will find sections offering helpful support on all kinds of situations, from family and relationships, money or work, mental or physical health conditions. Whatever's on their mind, they can find information to help them deal with it.

Aviva DigiCare+ Workplace is provided by Square Health. Terms and conditions and the privacy policy for Aviva DigiCare+ Workplace can be viewed in-app.

The benefits

Benefits to your client's businesses:

Supports a wellbeing agenda
Could help reduce sickness and absenteeism
Could help improve the health and wellbeing of their workforce
Helps their business stand out from the crowd, attract and retain talent

Benefits to employees:

Helps with early detection of health-related matters
Easy to access, flexible health benefits
Helps prevent and intervene where needed
Supports employees and their eligible family members

Increased allowances for multi-product holdings

If an employer has more than one Group Protection policy, then the service allowances available to insured employees will increase for Digital GP, Mental Health, Bereavement and Nutritional Consultations only.

Two policies – double the services
Three policies – triple the services

Access to a large network of medical professionals

Aviva works with Square Health to provide Aviva DigiCare+ Workplace. Set up by doctors, Square Health has more than 25 years’ experience working with companies like Aviva to deliver benefits to their customers.

With an established infrastructure providing access to over 5,000 medical specialists across the UK, Square Health helps us to put the employees needs first.

Find out more

If you have any further questions, take a look at:

Our Aviva DigiCare+ Workplace website

Aviva DigiCare+ Workplace Adviser/Employer Brochure

Alternatively, please get in touch with your Aviva Account Manager, or email our Sales Team at digicare@aviva.com

Aviva Line Manager Toolkit: Mental Health

What it is

Developed with guidance from mental health professionals, the digital Aviva Line Manager Toolkit: Mental Health offers bite-sized videos to help your client's line managers identify signs and symptoms of poor mental wellbeing among team members.

The toolkit is available to both insured and uninsured line managers.

How it helps

The toolkit can help your client's line managers feel more confident in holding appropriate and supportive conversations with team members, so they can help address mental wellbeing concerns before they become more serious.

The benefits

Helping an employee with poor mental health to stay in work or managing a successful return to work after mental health leave, is critical. The toolkit provides key information and guidance for line managers on the reasonable adjustments and adaptations which could be made to support their team members.

Line managers play an important role in supporting an organisation's mental health and wellbeing, but they need to look after themselves too. The Aviva Line Manager Toolkit: Mental Health gives them valuable information on how to manage professional boundaries while supporting their team and how to respond to their own mental health needs.

Please be aware that this service is not intended to offer personalised medical advice or replace established mental health care pathways. It supplements existing channels by offering an advice and support framework for line managers, helping them to support colleagues who may be experiencing mental wellbeing concerns which are presenting within the workplace.

Find out more

If you have any questions about the Aviva Line Manager Toolkit: Mental Health, please get in touch with your Aviva Account Manager or email our Sales Support Team at groupprotectionsalessupport@aviva.com

Get Active

What it is

With Get Active, insured employees can get discounts at over 3,000 health and fitness clubs, online workouts and a variety of other products and services to promote a healthy lifestyle.

Cancer Care with Get Active offers discounted products and services that can help your insured employees with the daily living adjustments a cancer diagnosis and treatment can bring, as well as offers on services and experiences that may enhance quality time spent with family and close friends.

How it helps

Employees can improve their wellbeing with discounts on a variety of products and services to help them get active and keep healthy. From health and fitness club memberships, at-home fitness and online workouts, to a range of other products and services that can enhance a healthy lifestyle, there is something for everyone.

Cancer Care with Get Active

Employees can benefit from savings on products and services that can help make a small difference if they or someone close to them is living with cancer. Cancer Care with Get Active provides them with access to discounted products and services that can help with the daily living adjustments a cancer diagnosis and treatment can bring, as well as offers on services and experiences that may enhance quality time spent with family and close friends.

So, whether they're looking to improve their current health and wellbeing, show someone their support, or they just want to feel more like themselves, there’s a choice of specially arranged products and services to help.

The benefits of regular exercise could mean a fitter, healthier and happier workforce. In turn, this could lead to increased employee engagement and productivity.

Please note: the sign-up process for some offers, such as health and fitness clubs, means employees will enter into a binding contract. This may include conditions such as minimum term and monthly fees. It is important that employees read the terms and conditions relating to their offer and/or chosen health and fitness club carefully.

Find out more

If you have any questions about Get Active, please get in touch with your Aviva Account Manager, or email us: groupprotectionsalessupport@aviva.com

Stress Helpline

What it is

The Stress Helpline offers insured employees the chance to talk in confidence to trained counsellors about issues they feel are causing them stress.

How it helps

Provided by Care first the helpline can be a good place for your client's employees who need help with personal or work-related stress issues.

Stress carries potential risks for businesses, such as increased absenteeism, lower productivity, and low levels of morale. The Stress Helpline offers insured employees the chance to talk to accredited counsellors about issues that are causing them stress, from money to family to relationships and everything in between.

Talking and sharing can be the first step in helping to work through problems and resolve them, aiming to achieve the best outcome for employees and employers.

The Stress Helpline is available 24/7 to members aged 16 or over.

Find out more

If you have any questions about Stress Helpline, please get in touch with your Aviva Account Manager, or email us: groupprotectionsalessupport@aviva.com

Bereavement Helpline

What it is

Losing someone is difficult and those left behind can struggled to cope. Provided by Care first, the Bereavement Helpline offers emotional and practical support from qualified bereavement counsellors to your client's employees. And if an employee passes away, their immediate family can use the service to help them cope with their loss.

How it helps

Coping with the death of a loved one or employee is difficult. Through the Bereavement Helpline, employees and their family members can talk with qualified bereavement counsellors, who can offer:

practical and emotional support
help with funeral arrangements, and
information on dealing with probate, including referrals to specialist organisations for support

The Bereavement Helpline is available 24/7 to members aged 16 or over.

Find out more

If you have any questions about Bereavement Helpline, please get in touch with your Aviva Account Manager, or email us: groupprotectionsalessupport@aviva.com

Grief Encounter

What it is

Grief Encounter is a childhood bereavement charity in the UK, supporting children, young people and their families after the death of a parent or sibling.

How it helps

Grief affects everyone uniquely. For children and young people, grief is life changing. That's why Grief Encounter offers a wide range of services to help children and their families navigate through their pain, isolation and confusion. This includes:

One-to-one counselling
Group workshops
Creative therapies including music, art and drama therapy
Weekend residentials and family fun days
A free, nationwide, confidential helpline called Grieftalk, which also offers a web chat service for those who prefer not to talk over the phone
Support to help children who become suddenly or traumatically bereaved

How to access the Grieftalk helpline?

Support from Grief Encounter is available via the below channels:

Grieftalk Helpline call 0808 802 0111, weekdays 9am - 9pm

www.griefencounter.org.uk

grieftalk@griefencounter.org.uk

This is a professional and confidential service.

Registered charity number: 1175837.

Find out more

If you have any questions about Grief Encounter, please get in touch with your Account Manager, or email our Sales Team at groupprotectionsalessupport@aviva.com

Aviva Mental Health Guidance

What it is

Good mental health is important in a workforce.

We want to help your client's employees when things become too much. If an employee is experiencing stress, anxiety, or poor mental health, they can find it difficult to get back on track.

Aviva can help employees and line managers manage and improve their mental health by giving them access to helpful information, including videos, articles and advice.

How it helps

To help employees look after their mental health better, we asked an expert clinician to help us produce a series of short videos.

Each video is only a few minutes long and deals with a different aspect of mental health. Watching these videos can help employees identify and find out more about common mental health problems. They can also learn techniques to help improve mental wellbeing.

A supporting guide is available with each video which summarises the key messages.

Your clients can use these videos to support their own wellbeing strategy to help their employees - and their business - stay in tip-top health.

The benefits

Effective workplace mental health support strategies can help improve employee engagement, reduce absenteeism for stress-related illnesses and make good businesses better places to work.

Find out more

If you have any questions about Aviva Mental Health Guidance, please get in touch with your Aviva Account Manager, or email our Sales Team at groupprotectionsalessupport@aviva.com

Aviva Cancer Care Support

What it is

We know a cancer diagnosis can be life-changing in many ways: physically, emotionally and financially.

We're here to help your client's employees through their cancer journey as much as we can. To help you support your employees during a difficult time, we've brought together all the details of our support services on one hub, so it's easier to find useful information, helpful advice and where to go for more help.

How it helps

We work alongside our partners, Macmillan Cancer Support, to offer expert support to employees living with or affected by cancer.

Because cancer can affect people's lives in so many ways, we'll do our best to give employees the support they need.

Macmillan Cancer Support offers tailored and trusted information to help with the physical, emotional and financial effects of cancer through diagnosis and beyond.

The benefits

To help your clients understand more about managing cancer in the workplace, we've worked with Macmillan Cancer Support to put together a guide that highlights different areas they need to think about. It covers topics from understanding cancer to how it may affect someone at work, from talking about cancer in the workplace to supporting employees caring for others with cancer, and much more.

Find out more

If you have any questions about Aviva Cancer Care Support, please get in touch with your Aviva Account Manager, or email our Sales Team at groupprotectionsalessupport@aviva.com

Wellbeing Library

What it is

Stress and worry can take a toll on wellbeing, wherever it comes from. The Wellbeing Library is an online library of useful content, hints and tips - including guides and tools.

How it helps

In the Wellbeing Library, employees will find sections offering helpful support on all kinds of situations, from family and relationships, money or work, mental or physical health conditions. Whatever's on their mind, they can find information to help them deal with it.

How to access the service

For clients with the Aviva DigiCare+ Workplace app, their insured employees can access the Wellbeing Library content within the app. For non-insured employees or clients without Aviva DigiCare+ Workplace, we have made the Wellbeing Library available as an online resource.

Find out more

If you have any questions about the Wellbeing Library, please get in touch with your Aviva Account Manager, or email our Sales Team at groupprotectionsalessupport@aviva.com

Red Apple Law Legal Services

What it is

There can be so many things to consider when planning for the future. These can include buying or selling a home, to Will writing – and the legal aspect of it all can sometimes feel quite overwhelming. That’s why, through Aviva's Group Life policy employees can access a range of services to help give them some peace of mind that their legal essentials are in order.

These legal services are provided by Red Apple Law, who form part of the Trust Inheritance Group. They’ve been providing legal services for more than 30 years and during this time, have helped more than 300,000 people write their Wills or to plan for their family’s futures. They also support around 6,000 families annually to understand and complete their next steps during bereavement.

Employees can access the Red Apple Law legal services whether they're insured under their employer’s Group Life policy or not. These services are also available to their spouse or partner.

The Terms and conditions and the Privacy Policy can be viewed online.

Residency restrictions apply, these can be viewed on the Red Apple Law website.

Find out more

Find out more about the full range of legal services from Red Apple Law here

f you have any questions about the Red Apple Law Legal Services, please get in touch with your Aviva Account Manager, or email our Sales Team at groupprotectionsalessupport@aviva.com

Wellbeing Training

What it is

Wellbeing Training is an increasingly sought-after tool for supporting employee health as part of an overall wellbeing strategy. To ensure that they have access to the training they need – and at a time that suits them – we’ve partnered with our existing suppliers to deliver a broad range of topics. And all the training can be tailored to meet the specific needs of your client's businesses.

How it helps

Training is a core part of a wellbeing strategy. Whether it’s run in-line with an awareness day, or throughout the year, providing training for your clients' employees gives them the resources to help improve their overall health.

Webinar Calendar

We also run a calendar, which provides access to the most popular wellbeing topics for you and your employees at no extra charge.

Managers can learn from professionaly run courses

No two workforces are the same, so our trusted suppliers can tailor most solutions to match your client's needs. We offer a wide range of solutions to help strengthen the physical and emotional wellbeing of employees. These training courses could become part of a valuable workplace wellbeing programme.

What are the potential benefits of this service?

Transform the company’s culture
Stand out from the crowd
Improve employee health and wellbeing
Create a great place to work
Enhance employee engagement
Reduce healthcare costs

How clients access the service

Your clients have direct access to our trusted suppliers which are available through their Employer Hub. This allows them to speak to the supplier themselves, working out the best training for them. During this conversation, the supplier will be able to advise on the costs involved. The costs payable for the training courses are normally classed as a ‘business expense’. This is based on our understanding of current tax law and practices, but please be aware that tax law and practices could change in the future. We would recommend that your client’s seek professional advice from their own tax advisers.

The courses delivered by our trusted partners are typically provided at discounted rates.

Find out more

If you have any questions or would like to find out more about Wellbeing Training, please get in touch with your Aviva Account Manager. Alternatively, you can email our Sales Team at groupprotectionsalessupport@aviva.com

Helping you sell

Finding the right clients

All great businesses need to treat their employees well, and businesses of all types can take advantage of our wellbeing services. Whether you’ve got clients who are in engineering, manufacturing, professional service, retail… it’s worth reaching out to them to discuss their wellbeing needs.

How do we communicate these services to your clients?

A one-stop shop for all things wellbeing.

Making sure individuals know about wellbeing services is almost as valuable as the services themselves. That’s why we go the extra mile to make sure your clients have the tools they need to tell their employees what’s out there to help them in an engaging, informative way.

That’s where our Employer Hub comes in. It’s a central place where your clients can find a wide range of items to support wellbeing in their workplace. It includes the marketing materials to spread the word among their workforce. Whatever your clients need, they'll find it here on the Employer Hub.

Any questions

If you have any questions or need some help, please get in touch with your usual Aviva Account Manager, or email our Sales team at groupprotectionsalessupport@aviva.com

How to apply

If you're applying for a business with under 250 lives you can use our online system:

Aviva Group Protection Online

Alternatively, please email us on:

groupprotectionsalessupport@aviva.com

or speak to your Aviva Account Manager

If your query relates to an existing policy please call:

0800 051 3472

or email:

groupprotectionsalessupport@aviva.com

Lines are open Monday to Friday, between 9.00am and 5.00pm

Key documents

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Wellbeing services from Aviva

Physical Wellbeing

Mental Wellbeing

Why is wellbeing important?

Transcript

Wellbeing Services

Aviva DigiCare+ Workplace

Aviva Line Manager Toolkit: Mental Health

Get Active

Stress Helpline

Bereavement Helpline

Grief Encounter

Aviva Mental Health Guidance

Aviva Cancer Care Support

Wellbeing Library

Red Apple Law Legal Services

Wellbeing Training

Helping you sell

How to apply

Key documents

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