Our dedicated cancer pathway
We focus on making things easier at a difficult time, from expert emotional, practical, and clinical support, to helping employees get back to work. Our cancer pathway can also help employers ensure they’re ready and able to support their employees.
| Referral | We recommend early intervention and support to help enable recovery |
| Early acceptance and payment | We aim to make and confirm a decision as early as possible on cancer claims Providing peace of mind and help to reduce financial worry and added pressure |
| Simple claims process | We take information by phone There are no mandatory forms to complete The employee can give consent quickly, with a simple e-signature |
| Claims management and support | A dedicated case manager will manage all aspects of the claim from financial assessment through to return to work support They can guide, support, and advise the employer and employee, including help with reasonable adjustments and putting employees in touch with cancer specialists |
| Clinical expertise | The case manager may also refer to our in-house rehabilitation team made up of clinical experts including our Consultant Medical Adviser and oncology nurses |
| Specialist support | We’ll give the employee access to integrated emotional and physical support from experienced healthcare practitioners, including occupational therapists, chartered psychologists, and physiotherapists The service can help improve the employee’s day to day functioning, their health and wellbeing and provide return to work support For employers, line manager support, return to work planning and help with employee communications is also available |
| Signposting | We work together with Macmillan Cancer Support to provide emotional, physical, and financial support, as well as signposting to other suitable charities We may signpost to any other suitable support available through the Group Income Protection policy, or other products or services held by the employee |
| Return to work support | Our vocational rehabilitation consultants provide advice and guidance on how to support an employee’s recovery and a safe, timely and sustainable return to work They’ll consider the clinical and vocational needs of the employee and the demands of the business |