Our cardiac pathway offers a range of support through a network of clinical experts provided through the Cardiac Recovery Support Service. The service offers tailored support based on individual circumstances, to provide the best course of action for each employee.
| Referral | Employers can let us know as soon as possible if an employee is struggling because of a cardiac condition or following a cardiac event |
| Simple claims process | We take information by phone or in writing There are no mandatory forms to complete The employee can give consent quickly, with a simple e-signature |
| Claims management and support | A dedicated case manager will manage all aspects of the claim from financial assessment through to return to work support |
| Specialist support | We may refer the employee to the Cardiac Recovery Support Service provided by our chosen rehabilitation partner specialising in occupational therapy and vocational rehabilitation Tailored support can be offered to employees who are in work and those wanting support to return to work, providing help with: - identifying and prioritising the employee's risk factors - understanding how to best manage lifestyle and risk factors - planning and goal setting - building confidence - fatigue management advice - advice and strategies to help with sleep - weight, diet and lifestyle advice - strategies for stopping smoking - improving activity tolerances, overall fitness and pacing - managing anxiety - signposting to further support - return to work advice, guidance and support - employer discussions and support Employees will receive the tailored support based on their circumstances and condition |
| Additional support | We can put the employee in touch with suitable organisations or registered charities We can signpost to any other suitable support available through the Group Income Protection policy, or other products held |
| Return to work support | We will provide advice and guidance on how best to support a return to work and maintenance at work, considering clinical and vocational needs alongside the demands of the business |
Early intervention and rehabilitation support are non-contractual benefits which Aviva can change or withdraw at any time.