Our dedicated cardiac pathway

Our cardiac pathway offers a range of support through a network of clinical experts provided through the Cardiac Recovery Support Service. The service offers tailored support based on individual circumstances, to provide the best course of action for each employee.


Employers can let us know as soon as possible if an employee is struggling because of a cardiac condition or following a cardiac event

Simple claims process

We take information by phone or in writing

There are no mandatory forms to complete

The employee can give consent quickly, with a simple e-signature

Claims management and support A dedicated case manager will manage all aspects of the claim from financial assessment through to return to work support
Specialist support

We may refer the employee to the Cardiac Recovery Support Service provided by our chosen rehabilitation partner specialising in occupational therapy and vocational rehabilitation 

Tailored support can be offered to employees who are in work and those wanting support to return to work, providing help with:

-          identifying and prioritising the employee's risk factors 

-          understanding how to best manage lifestyle and risk factors

-          planning and goal setting

-          building confidence

-          fatigue management advice

-          advice and strategies to help with sleep

-          weight, diet and lifestyle advice

-          strategies for stopping smoking

-          improving activity tolerances, overall fitness and pacing

-          managing anxiety

-          signposting to further support

-          return to work advice, guidance and support

-          employer discussions and support

Employees will receive the tailored support based on their circumstances and condition

Additional support

We can put the employee in touch with suitable organisations or registered charities

We can signpost to any other suitable support available through the Group Income Protection policy, or other products held

Return to work support We will provide advice and guidance on how best to support a return to work and maintenance at work, considering clinical and vocational needs alongside the demands of the business 

Early intervention and rehabilitation support are non-contractual benefits which Aviva can change or withdraw at any time.