Our distribution team can help
For help growing your business with our diverse suite of retirement income products, you can contact our distribution team. Here’s how to get in touch.
Online support
For help with a technical issue while using the site, contact our online support team.
0800 056 4607
Monday to Friday: 8:30am - 5:30pm
Saturday: Closed
Sunday and Bank Holidays: Closed
Email: ECSD@aviva.com
For help getting the most out of our site, visit our online services. If you’ve forgotten your password, you can reset this yourself online.
Agency and commission support
Our agency support team can help you set up or make changes to your business account and answer queries about commission.
If you’re a member of a network, they can apply for an Aviva agency code on your behalf.
0800 015 0967
Monday to Friday: 9:00am - 5:00pm
Saturday: Closed
Sunday and Bank Holidays: Closed
Email: acinfo@aviva.com
For an individual Letter of Authority, please see contact details for the relevant product area.
New annuity requests
For an individual Letter of Authority, please see contact details for the relevant product area.
Quotations and Health questionnaires
Re-quotes
New business
Lifetime care
Meet our annuity team
Get to know our team, what they do and what they love about their role.