Contact us about Aviva Platform

For help with Aviva Platform products: Pension Portfolio, ISA Portfolio or Investment Portfolio (plan prefix 'AV')

Manage more online

We’ve made it easy to manage more online with our Aviva Platform policies. There’s a wealth of information to see and actions to take – all at your fingertips. So, we’ve pulled together a variety of guides, videos and support material to clearly show what you can do and how to do it.

Do you have a Letter of Authority, need to register for one or need to register a transfer of service?

Still need to contact us?

Online services

For help understanding what you can do once you register for Aviva Adviser, see our Online services section.

Find out more about our online services

or for Platform training material, please visit:

 Aviva Platform training page

Find your product contact details

Know which product you'd like to talk about? Find contact details here:

For customer contact details, please see our customer site

Important information

Calls to and from Aviva may be monitored and/or recorded. Calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.