Contact us
Our dedicated teams are here to help you with existing and new business queries.
New business
Quotations
Email: retirementsupport@aviva.com
New business
Email applications: annuityapps@aviva.com
Lifetime care
Email: lifetimecare@aviva.com
For pre-sale queries and quotations.
Email queries: annuity@aviva.com
For new business queries and applications.
Fax: 01732 425421
For Lifetime Care (LTC) queries.
Health questionnaires
Email: enquote@aviva.com
For health questionnaires and quotation requests.
Existing business
Existing business
Email: existingannuity@aviva.com
Aviva maturing pension
Email: retire@aviva.com
For existing business queries.
For Aviva maturing pension queries.
For products previously branded Friends Life, please see our ex-Friends Life contact page.
For products previously branded Friends Life, please see our ex-Friends Life contact page.
Find your product contact details
Know which product you'd like to talk about? Find contact details here:
For customer contact details, please see our customer site
Aviva products
Ex-Friends Life products
Important information
Calls to and from Aviva may be monitored and/or recorded. Calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.