Contact us

Our dedicated teams are here to help you with existing and new business queries.

New business

New business

0800 092 8995

Lifetime care

0345 303 0430

For pre-sale queries and quotations.

Email queries:

For new business queries and applications.

Fax: 01732 425421

For Lifetime Care (LTC) queries.

Health questionnaires

0800 145 5745

For health questionnaires and quotation requests.

Existing business

Existing business

0800 158 4545

Aviva maturing pension

0800 015 8649

For products previously branded Friends Life, please see our ex-Friends Life contact page.

Did you know you can view your client’s annuity policy information online? 

For existing business queries.

For Aviva maturing pension queries.

Find your product contact details

Know which product you'd like to talk about? Find contact details here:

For customer contact details, please see our customer site

Important information

Calls to and from Aviva may be monitored and/or recorded. Calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.