Contact us
Our dedicated teams are here to help you with existing and new business queries.
New business
Quotations
0800 145 5745
Email: enquote@aviva.com
New business
0800 092 8995
Email applications: annuityapps@aviva.com
Lifetime care
0345 303 0430
Email: lifetimecare@aviva.com
For pre-sale queries and quotations.
Email queries: annuity@aviva.com
For new business queries and applications.
Fax: 01732 425421
For Lifetime Care (LTC) queries.
Re - Quotes
0800 145 5745
Email: Retirementsupport@aviva.com
Health questionnaires
0800 145 5745
Email: enquote@aviva.com
For health questionnaires and quotation requests.
Existing business
Existing business
0800 158 4545
Email: existingannuity@aviva.com
Aviva maturing pension
0800 015 8649
Email: retire@aviva.com
For products previously branded Friends Life, please see our ex-Friends Life contact page.
Did you know you can view your client’s annuity policy information online?
For existing business queries.
For Aviva maturing pension queries.
Business development team
Ian Gregory
0345 307 8512
Email: ian.j.gregory@aviva.com
Nick Sharp
0345 302 8436
Email: nick.sharp@aviva.com
Kate Turner
0345 300 0576
Email: kate.turner@aviva.com
Chay Clark
0345 300 9569
Email: chay.clark@aviva.com
Robert Anderson
0345 030 7927
Email: robert.anderson2@aviva.com
Find your product contact details
Know which product you'd like to talk about? Find contact details here:
For customer contact details, please see our customer site
Aviva products
Ex-Friends Life products
Important information
Calls to and from Aviva may be monitored and/or recorded. Calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.