Contact us
Our dedicated teams are here to help you with existing and new business queries.
New business
Life investments
Aviva Platform ISA and Investment Portfolio
Aviva Investors: Collective investments
For all Life investment queries (such as Select Investment bond).
You can quote online for Select Investment bond.
For Life investment correspondence and new business applications only:
Aviva
Norwich BCC
PO Box 520
Norwich
NR1 3WG
Forproducts previously branded Friends Life, please see our ex-Friends Life contact page
For Aviva Platform ISA Portfolio and Investment Portfolio queries (plan prefix AV).
For pre-sales business queries contact your account manager or the Aviva Platform support team.
Aviva Client Services
PO Box 26957
Glasgow
G2 9DS
For all business queries.
Aviva Investors administration office
PO Box 10410
Chelmsford
CM99 2AY
Existing business
Life investments
Aviva Platform ISA and Investment Portfolio
Aviva Investors: Collective investments
For all Life investment queries (such as Select Investment bond).
Did you know you can view your client’s investment policy information online? My clients provides fund values, transaction history, contributions and more
For Life investment correspondence and new business applications only:
Aviva
Norwich BCC
PO Box 520
Norwich
NR1 3WG
Forproducts previously branded Friends Life, please see our ex-Friends Life contact page
For Aviva Platform ISA Portfolio and Investment Portfolio queries (plan prefix AV).
For pre-sales business queries contact your account manager or the Aviva Platform support team.
Aviva Client Services
PO Box 26957
Glasgow
G2 9DS
For all business queries.
Aviva Investors administration office
PO Box 10410
Chelmsford
CM99 2AY
Online support
Our online support team is here to help you with any technical issues you may be experiencing whilst using the site.
If you have forgotten your password you can reset this yourself online.
Find out more about our online services
Find your product contact details
Know which product you'd like to talk about? Find contact details here:
For customer contact details, please see our customer site
Aviva products
Ex-Friends Life products
Important information
Calls to and from Aviva may be monitored and/or recorded. Calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.