Contact us for previous providers
AXA
If your policy number starts with the prefix: E, E7, EE, EP, ES, ET, ME, FJ, FE, FK, J
Executive pension
0345 366 1644
Postal address
Aviva
PO Box 582
Bristol
BS34 9FX
If your policy number starts with the prefix: BA, BB, BC, BD, D, DC, DD, DE, DH, DK, DS, MD, MT
Executive pension
0345 366 1647
Postal address
Aviva
PO Box 582
Bristol
BS34 9FX
If your policy number starts with the prefix: 100, 400, 500 (DSIPP)
IPP, GPP, DSIPP
0345 300 4000
Email: contactcentre@dgaviva.com
Postal address
Aviva
PO Box 582
Bristol
BS34 9FX
If your policy number starts with the prefix: 0, 2, 7, 9
IPP
0345 366 1642
Postal address
Aviva
PO Box 582
Bristol
BS34 9FX
If your policy number starts with the prefix: BG, BK, FN
GPP
0345 366 1641
Postal address
Aviva
PO Box 582
Bristol
BS34 9FX
If your policy number starts with the prefix: 7, 9
GPP or FRA
0345 366 1643
Email: gpsibm@avivaservicing.co.uk
Postal address
Aviva
PO Box 582
Bristol
BS34 9FX
If your policy number starts with the prefix: 500
Drawdown
0345 603 1061
Postal address
PO Box 582
Bristol
BS34 9FX
FSIPP
0345 603 1061
Email: sippcofe.life@dgaviva.com
Postal address
PO Box 541
Bristol
BS34 9DU
For all other drawdown products.
Flexible access and capped drawdown
0345 366 0332
Postal address
PO Box 541
Bristol
BS34 9DU
Friends Life
IPP, Stakeholder existing business
0345 602 9221
Email: ngp.questions@dgaviva.com
Postal address
Aviva
PO Box 1550
Salisbury
SP1 2TW
GPP, Group Stakeholder existing business
0800 068 1431
Postal address
Aviva
PO Box 1550
Salisbury
SP1 2TW
My Money existing business
0345 604 9915
Email: mymoney@aviva.com
Postal address
Aviva
PO Box 2282
Salisbury
SP2 2HY
To search for pension contact us details, please use our policy finder.
Friends Provident
IPP, Stakeholder, Group Stakeholder
0345 757 3036
Postal address
Aviva
PO Box 1550
Salisbury
SP1 2TW
Stakeholder, Group Stakeholder
0345 602 9221
Email: NGP.questions@dgaviva.com
Postal address
Aviva
PO Box 1550
Salisbury
SP1 2TW
Winterthur Life UK Ltd
IPP
0345 304 0401
Postal address
Aviva
PO Box 529
Bristol
BS34 9DG
GPP
0345 026 0422
Postal address
Aviva
PO Box 529
Bristol
BS34 9DG
Find your product contact details
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For customer contact details, please see our customer site
Aviva products
Ex-Friends Life products
Important information
Calls to and from Aviva may be monitored and/or recorded. Calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.